Miles Consulting Group 2024 Financial Leaders Survey

Overall Summary

The Miles Consulting Group’s 2024 Financial Leaders Survey provides a comprehensive overview of the perspectives, priorities, and concerns of financial leaders across various sectors. The survey collected responses from financial executives, notably CFOs, VPs of Finance, and other senior finance roles, representing a diverse array of companies primarily concentrated in the SaaS and Technology sectors. The insights gleaned from this survey offer valuable guidance for understanding the intricacies that financial leaders manage as they plan for the future.

Click here to download the Full Survey Report

Understanding Use Tax Responsibilities (And Common Mistakes to Avoid)

Business today isn’t confined by state. In fact, it’s interconnected across many jurisdictions. That’s a great thing. More markets, more business for us all. But, as you know, there’s always that little issue of multi-state tax compliance that must be addressed. And one area of compliance that can be overlooked is use tax.

Use tax is often misunderstood, with many businesses assuming that only sales tax applies to their transactions. However, use tax plays a critical role in ensuring that all taxable purchases are taxed appropriately, even when sales tax is not charged at the point of sale. This guide delves into the fundamentals of use tax for businesses and details some common use tax mistakes to avoid.

Here's what we’ll be covering:

1. What is Use Tax?

  • Definition and key points regarding use tax obligations.

2. The Difference Between Sales Tax and Use Tax

  • Comparison of sales tax and use tax, including who is responsible for each.

3. Common Scenarios Where Businesses Are Liable for Use Tax

  • Examples of situations that can trigger use tax liabilities.

4. Common Use Tax Mistakes

  • Common errors businesses make in use tax compliance.

5. Impact of Use Tax Mistakes

  • Financial and legal repercussions of use tax errors.

6. Mistakes on Tax Returns: Identification and Prevention

  • Strategies for identifying and preventing use tax mistakes.

7. How to Fix Tax Mistakes

  • Steps for correcting errors in use tax reporting.

8. Consequences of Late Tax Filing

  • Penalties and risks associated with late filing of use tax returns.

Not quite what you need? Let’s talk. Reach out to us at info@milesconsultinggroup.com.

1. What is Use Tax?

Use tax is a tax imposed by state or local governments on the use, storage, or consumption of goods and services when sales tax has not been collected. It is designed to ensure that purchases are taxed appropriately, regardless of where or how they are made. If a business buys goods from an out-of-state vendor that does not charge sales tax, the business is responsible for paying use tax to the state in which the goods will be used.

While the seller collects sales tax at the time of purchase, use tax is self-assessed by the buyer and remitted directly to the state or local tax authority. Use tax typically applies to tangible personal property but may also extend to certain services, digital products, and other non-physical goods, depending on the jurisdiction.

Key Points:

  • What triggers use tax? Use tax is due when sales tax was not collected at the time of purchase.
  • Who pays? The buyer, not the seller, is responsible for remitting use tax.
  • Purpose: To level the playing field between in-state and out-of-state sellers by ensuring that all taxable goods are properly taxed.

2. The Difference Between Sales Tax and Use Tax

Understanding the distinction between sales tax and use tax is crucial for businesses. While both taxes aim to ensure that taxable transactions contribute to state revenues, they apply in different contexts and have unique compliance requirements.

Sales Tax:

  • Collected by the seller: When a business sells goods or services to a customer, it charges sales tax at the point of sale if the transaction is taxable.
  • Seller’s responsibility: The seller must calculate the correct sales tax, collect it from the buyer, and remit it to the appropriate tax authority.

Use Tax:

  • Self-assessed by the buyer: If a business purchases goods or services and no sales tax is charged, it must self-assess use tax and remit it directly to the tax authority.
  • Buyer’s responsibility: The business purchasing the goods is liable for remitting use tax if sales tax was not collected by the seller.

Examples:

  • Sales Tax: A business buys office supplies from a local store. The seller collects sales tax, and the buyer has no further tax liability.
  • Use Tax: A business buys equipment online from an out-of-state vendor that does not charge sales tax. The business is responsible for reporting and paying use tax on the purchase.

Common Misconceptions:

  1. “Sales tax and use tax are the same.” Many businesses mistakenly believe that if sales tax is not charged, no tax is due. In reality, use tax often applies when sales tax is not collected.
  2. “Out-of-state purchases aren’t taxable.” Use tax applies to goods purchased from out-of-state vendors if sales tax was not collected.
  3. “Minimal purchases are exempt.” Even small, one-time purchases from out-of-state vendors can be subject to use tax.

3. Common Scenarios Where Businesses Are Liable for Use Tax

Businesses often encounter use tax liabilities in various scenarios, especially as e-commerce and interstate transactions become more common. Here are some examples of when use tax applies:

1. Online Purchases from Out-of-State Vendors

  • If a business purchases goods from an online retailer or vendor located outside its home state and no sales tax is charged, the business must report and remit use tax. This is particularly common with online or catalog-based vendors.

2. Using Inventory for Personal or Business Purposes

  • If a business buys inventory tax-free (intended for resale) and later uses that inventory for internal purposes, such as marketing or business operations, it may owe use tax on those items. For example, using promotional materials or sample products may trigger use tax liability.

3. Purchases of Equipment and Supplies

  • Equipment purchased from out-of-state vendors without sales tax is subject to use tax in the state where the equipment is used. For example, buying machinery from a vendor in another state with no sales tax collection means the buyer must remit use tax in their home state.

4. Construction and Manufacturing Industries

  • In industries like construction or manufacturing, businesses often purchase raw materials or equipment from vendors that don’t collect sales tax. These items are typically subject to use tax if used within the state.

4. Common Use Tax Mistakes

Errors in handling use tax can lead to significant financial and legal consequences for businesses. Here are some of the most common mistakes companies make regarding use tax:

1. Failing to Recognize Taxable Transactions

  • One of the biggest mistakes businesses make is failing to recognize when a transaction is taxable. For example, many companies overlook out-of-state purchases that didn’t include sales tax, assuming that no tax is due.

2. Incorrectly Calculating Use Tax

  • Businesses often miscalculate the amount of use tax due by applying the wrong tax rate or basing the tax on an incorrect purchase value. Local use tax rates may vary, and failure to apply the correct rate can lead to underpayment.

3. Missing Use Tax Filing Deadlines

  • Businesses frequently miss deadlines for filing use tax returns, which can lead to penalties and interest. It’s essential to stay on top of filing requirements to avoid falling behind.

At Miles Consulting Group, part of what we do is ensuring you stay complaint in all matters of use tax obligations. Let us help you.

5. Impact of Use Tax Mistakes

Mistakes in use tax compliance can have severe financial and legal repercussions, making it crucial for businesses to understand the potential impact of these errors.

1. Financial Penalties and Interest Charges

  • Businesses that fail to properly assess and remit use tax are subject to significant penalties. In addition to the tax return penalty, many states impose interest on overdue or underpaid use tax liabilities. These penalties can compound over time, creating a substantial financial burden.

2. Legal Implications and Audits

  • Errors in use tax reporting can trigger state audits, which may reveal further discrepancies in tax reporting.

6. Mistakes on Tax Returns: Identification and Prevention

Identifying and preventing use tax mistakes before filing returns is essential to avoid penalties and interest. Here are some strategies businesses can use to spot errors and ensure accurate filing.

1. How to Spot Errors Before Filing

  • Before filing, businesses should review all purchases made during the tax period to ensure that any goods or services not subject to sales tax are correctly reported under use tax. Check purchase orders, receipts, and invoices to verify whether sales tax was collected.

2. Double-Checking Documentation and Calculations

  • Ensure that all documentation for taxable purchases is in order and that the correct use tax rate is applied. Use tax rates can vary by locality, so it’s important to apply the correct rate based on the destination of the goods or services.

7. How to Fix Tax Mistakes

If a business identifies an error in its use tax reporting after filing, it’s important to take immediate action to correct the mistake and avoid further penalties.

1. Steps to Correct Errors After Filing

  • Start by reviewing the original tax return and identifying where the error occurred. If additional use tax is due, calculate the correct amount and prepare to remit the payment.

2. Amending Tax Returns

  • Most states allow businesses to file amended returns to correct errors. This process typically involves submitting a corrected tax return and documentation supporting the changes. Amending returns can help avoid further penalties by demonstrating good faith efforts to correct the mistake.

3. Seeking Professional Help

  • In cases where errors are complex or involve significant financial risk, businesses should seek professional help from tax consultants. A tax advisor can help navigate the amendment process and ensure compliance. At Miles Consulting Group, we know how sticky things can get – let us help you.

8. Consequences of Late Tax Filing

Late filing of use tax returns can lead to significant financial and reputational damage for businesses. Here's what businesses need to be aware of when it comes to late filing penalties:

1. Financial Penalties for Late Filing

  • States impose late filing penalties on businesses that fail to submit use tax returns by the deadline. These penalties are often calculated as a percentage of the tax owed and can increase over time if the tax remains unpaid.

2. Interest on Unpaid Taxes

  • In addition to penalties, states charge interest on unpaid use tax. The interest rates vary by state and are typically compounded monthly, increasing the total liability over time.

3. Increased Risk of Audit

  • Late filing or non-filing of use tax returns raises red flags for state tax authorities, increasing the likelihood of an audit. Audits can uncover additional errors and lead to further assessments, fines, and legal complications. If you’ve received a letter of audit from a government entity, don’t panic - read our series on sales and use tax audits:

The Sales Tax Audit Series

The Mini Sales and Use Tax Audit

The Pre-Audit

Navigating the complexities of use tax can be challenging, but with careful attention to compliance, businesses can avoid costly mistakes. By understanding when use tax applies, accurately calculating the tax owed, and maintaining proper documentation, businesses can ensure that they meet their tax obligations while minimizing the risk of penalties and audits. For businesses unsure about their use tax responsibilities or those facing complex transactions, consulting with a tax professional is often the best way to ensure compliance and protect the bottom line. Come to Miles Consulting. Book a consultation, drop us a line, or send us an email at info@milesconsultinggroup.com.

 


Simplifying Compliance: A Comprehensive Guide to Sales Tax Registration and Back Filing

For businesses operating in today's complex regulatory environment, staying compliant with tax regulations is a critical yet often challenging task. Navigating through sales tax laws, especially across multiple jurisdictions, requires expertise, attention to detail, and a proactive approach. One key aspect of maintaining compliance is ensuring that your business is properly registered for sales tax and that any overdue filings are rectified.

In this article, we’ll explore the importance of for businesses, the potential risks of non-compliance, and how working with experts can simplify the process and protect your company from costly penalties.

Here’s what we’ll cover:

  1. Why Sales Tax Compliance Matters
  • Importance of compliance
  • Nexus and its implications
  • Retroactive liabilities
  1. Sales Tax Registration: Getting It Right
  • Overview of registration process
  • Importance of assessing jurisdictional requirements
  • Role of consulting firms
  1. Back Filing: Correcting Past Non-Compliance
  • Consequences of non-compliance
  • Steps involved in back filing
  • Importance of expert assistance
  1. Risk Mitigation: Protecting Your Business from Non-Compliance
  • Risks of delayed registration and back filing
  • Conducting a compliance review
  1. Ongoing Compliance Monitoring: Staying Ahead of Regulatory Changes
  • Importance of ongoing monitoring
  • Adapting to regulatory changes
  1. The Benefits of Partnering with an Expert
  • Simplifying compliance
  • Strategic guidance from professionals
  • Long-term compliance management

Not quite what you need? Let’s talk. Reach out to us at info@milesconsultinggroup.com.

1. Why Sales Tax Compliance Matters

Sales tax is not only a revenue stream for states, but also a legal obligation for businesses that operate within those states. Whether you're a brick-and-mortar retailer or an e-commerce business with a national footprint, understanding when and where you're required to collect and remit sales tax is crucial. With sales tax laws varying significantly across state and local jurisdictions, businesses often find themselves dealing with a complex patchwork of regulations.

One of the primary challenges businesses face is knowing when they’ve created nexus—the legal term for having a sufficient physical or economic presence in a state that obligates you to collect sales tax there*. However, the complexity doesn’t stop there. Once nexus is established, businesses must ensure they are registered in the applicable states and keep their filings up to date. This includes addressing any retroactive liabilities, which may arise if the business has operated without collecting sales tax in the past.

*For more on the Wayfair decision and the impact of economic nexus, read this article we wrote.

2. Sales Tax Registration: Getting It Right

Registering for sales tax is a crucial first step in achieving compliance, but it's more complex than just submitting paperwork. Each state has its own unique set of rules, which can vary based on factors like the type of business you run, the volume of your sales, and your physical or economic presence (nexus) in the state. These differences mean that businesses need to thoroughly evaluate their activities in each state where they operate to determine if they need to register for sales tax.

To ensure you're getting it right, follow these key steps:

  1. Assess Nexus Requirements: Nexus refers to the connection between your business and a state that obligates you to collect sales tax. Nexus can be established through a physical presence (like an office or warehouse) or an economic presence (such as exceeding a sales threshold). Review the laws in each state where you sell goods or services to identify whether your business has a tax collection obligation.
  2. Understand Registration Requirements: Once you've determined you have nexus, the next step is understanding the specific registration rules for that state. Some states may require online registration, while others may need additional documentation or have fees involved. It's essential to know what’s required to avoid delays or penalties.
  3. Streamline the Registration Process: While you can handle the process yourself, working with tax compliance consultants can simplify this often-confusing process. These experts can create a tailored strategy for your business, ensuring that your sales tax registration is done correctly and efficiently, and streamlining these processes to save you valuable time and resources. At Miles Consulting Group, this is what we do. Book a consultation now.
  4. Stay Ahead of Regulatory Changes: Sales tax laws are constantly evolving, especially with the rise of digital goods and services. Having a well-designed compliance strategy ensures your business remains compliant not only at the time of registration but also as new regulations are introduced. A proactive approach will help you avoid costly penalties and audits in the future.

3. Back Filing: Correcting Past Non-Compliance

Many businesses realize they have sales tax obligations only after operating in a state for some time, which can lead to back filing requirements—needing to submit overdue sales tax returns for past periods. Ignoring this can result in penalties, interest on unpaid taxes, and even legal issues. We often remind clients that correctly registering (by establishing the correct nexus start date) is subject to penalties of perjury as an officer is required to sign the registration document.

To address back filing effectively, start by reviewing your past sales transactions. This self-audit should include records of taxable sales, exemptions, and any previous filings to ensure you have accurate information. Once your transaction history is clear, calculate the correct amount of sales tax owed for each period. Be mindful of state-specific rules and tax rate changes over time, as some states have different deadlines for how far back you need to file.

Next, submit your overdue returns according to each state’s requirements. Some states may offer voluntary disclosure agreements (VDAs), which allow businesses to come forward voluntarily and potentially reduce penalties or interest. If you’re facing fines, negotiating through a VDA or working directly with tax authorities can help mitigate the financial impact.

4. Risk Mitigation: Protecting Your Business from Non-Compliance

Failing to register for sales tax or back file in a timely manner can expose your business to serious risks. From financial penalties to potential damage to your company’s reputation, the cost of non-compliance can be substantial. However, by proactively addressing these issues, businesses can avoid these risks and ensure they are in good standing with tax authorities.

One of the most effective ways to mitigate these risks is by conducting a compliance review. This process involves a thorough examination of your current sales tax practices and compliance levels. During a compliance review, experts analyze your business's transactions, sales tax registrations, and reporting practices to identify any potential gaps or areas where compliance may fall short. This may include checking if your business has registered in all applicable states, ensuring accurate tax rates are applied, and confirming that all necessary documentation is properly maintained.

The review not only highlights any areas of exposure but also provides a roadmap for addressing these issues through corrective actions. With a proactive compliance review, your business can implement measures to close these gaps, avoid costly penalties, and eliminate the stress and uncertainty that arise from last-minute or reactive compliance measures.

5. Ongoing Compliance Monitoring: Staying Ahead of Regulatory Changes

Compliance doesn’t end once you’ve completed your registrations and back filings. Sales tax regulations are constantly evolving, and it’s important to stay ahead of any changes that may impact your business. This is why ongoing compliance monitoring is essential.

Regular check-ins, updates on regulatory changes, and continuous support from Miles Consulting can help ensure your business remains in compliance even as the tax landscape shifts. What’s more, we can also assist with your fully outsourced compliance needs.

By staying informed and adapting to new requirements, you can avoid future compliance issues and continue operating smoothly.

6. The Benefits of Partnering with an Expert

Sales tax compliance is a crucial aspect of running a successful business, yet it’s often overlooked or misunderstood. Proper registration and back filing are essential to avoid penalties and ensure your business operates within the law. Whether you're addressing past liabilities or setting up a new registration strategy, taking a proactive and informed approach is key to staying compliant.

With the right support, businesses can navigate the complexities of sales tax with ease, avoid costly errors, and protect their future growth.

Miles Consulting Group is that support to you - Book a consultation, drop us a line, or send us an email at info@milesconsultinggroup.com.

 

 

 


Mastering Sales Tax Compliance: A Deep Dive into the Role of XYZ Letters

The aftermath of the landmark South Dakota v. Wayfair Supreme Court decision* has introduced new tax obligations, particularly for online retailers and out-of-state sellers. One of the lesser-known yet critical tools in the compliance process is the XYZ letter—a formal communication sent by vendors to customers, seeking clarification on sales tax for past transactions. These letters have become a vital element in ensuring businesses meet their sales tax responsibilities, but many companies remain uncertain about how to handle them.

This article takes a closer look at what XYZ letters are, why they matter, and how businesses can navigate the compliance process effectively. As experts in sales tax compliance, Miles Consulting Group provides tailored solutions to help businesses both initiate and respond to these letters, minimize liabilities, and maintain strong vendor-customer relationships.

*For more on the Wayfair decision, read this article we wrote.

Here’s what you can discover:

  1. Understanding XYZ Letters: A Key Compliance Tool
    • Definition and purpose of XYZ letters
    • Impact of economic nexus laws on sales tax obligations
    • Importance of responding to XYZ letters for compliance
  2. Why Businesses Are Receiving More XYZ Letters
    • Rise in XYZ letters due to economic nexus laws
    • Vendor reviews and the need for clarification on past transactions
  3. The Importance of Responding to XYZ Letters
    • Financial and relationship consequences of ignoring XYZ letters
    • Steps to accurately respond to an XYZ letter
    • Importance of supporting documentation
  4. Proactive Compliance: How Miles Consulting Group Can Help
    • Overview of Miles Consulting Group’s services
    • Strategies for long-term compliance
    • Proactive management of XYZ letters
  5. Best Practices for Handling XYZ Letters
    • Timely response
    • Gathering relevant documentation
    • Clarifying sales tax obligations
    • Communicating effectively with vendors
  6. Staying Ahead of Compliance
    • Importance of vigilance in sales tax compliance
    • Role of XYZ letters in maintaining compliance
    • Partnering with Miles Consulting Group for expert guidance

Do you want to know more? Let’s talk. Reach out to us at info@milesconsultinggroup.com.

1. Understanding XYZ Letters: A Key Compliance Tool

An XYZ letter is typically sent by a vendor to a customer when there's uncertainty about whether sales tax should have been collected on prior purchases. The letters often arise in response to changing tax laws, such as the implementation of economic nexus thresholds. When vendors are unsure whether sales tax has already been paid or if an exemption applies, they issue XYZ letters to their customers, asking for verification. XYZ letters are typically a part of a more comprehensive project for a seller/vendor to become compliant with sales tax collection requirements retroactively.

The significance of these letters has grown as states continue to pass legislation requiring out-of-state sellers to collect sales tax based on economic activity rather than physical presence. Vendors, in turn, need to ensure they are complying with these new rules, especially when dealing with past transactions where sales tax may not have been correctly accounted for.

XYZ letters essentially ask customers to confirm whether the purchases in question were exempt or taxable or whether the customer has self-assessed the tax (meaning the seller/vendor then need not pay it again because the purchaser has already done so, and the state has its money). For businesses, gaining responses or responding to these letters is crucial (depending upon which side you’re on) —not just to avoid retroactive tax liabilities, but also to maintain compliance and avoid penalties. Failure to respond can result in the vendor being liable for the tax, interest, and penalties on the sales.

2. Why Businesses Are Receiving More XYZ Letters

The rise in XYZ letters can be attributed to the increasing number of states adopting economic nexus laws following the Wayfair decision. In the past, businesses typically only had to collect sales tax in states where they had a physical presence. Now, all states have enacted laws that require businesses to collect sales tax if they exceed a certain level of sales or transactions within the state, even if they don't have a physical presence there.

As companies scramble to ensure they are complying with these new regulations, many are conducting reviews of past transactions to identify any gaps in their tax collection practices. During these reviews, vendors may discover that they failed to collect sales tax on sales that should have been taxed, either due to exemptions that were assumed but not verified or simple oversight.

In these situations, XYZ letters provide a way for vendors to reach out to their customers and clarify the status of previous transactions. By confirming whether sales tax was paid or if an exemption applies, vendors can ensure they remain in compliance with state tax laws and avoid hefty penalties.

3. The Importance of Responding to XYZ Letters

For businesses on the receiving end of an XYZ letter, the stakes are also high. Ignoring or mishandling these requests can lead to  financial consequences, including the potential for retroactive taxes and interest. What’s more, failing to respond may damage relationships with important vendors who are simply trying to fulfill their own compliance obligations.

Responding to an XYZ letter requires careful attention to detail. Businesses need to review the transactions in question, gather any relevant purchase records, and verify whether the appropriate amount of sales tax was paid internally since it was not charged on the invoice. If the transaction qualifies for a sales tax exemption, supporting documentation must be provided to the vendor.

Even for businesses that believe their transactions were handled correctly, it's important to respond promptly and accurately. XYZ letters are often part of a broader audit or review process, and failing to respond could raise red flags with the vendor. It’s not only common courtesy to respond, it’s also good practice.

4. Proactive Compliance: How Miles Consulting Group Can Help

Navigating the complexities of sales tax compliance, especially when it comes to XYZ letters, can be daunting. That's where Miles Consulting Group comes in. As experts in state and local tax (SALT) compliance, we provide businesses with the tools and guidance they need to handle XYZ letters and other tax obligations effectively.

Our approach goes beyond merely responding to individual XYZ letters. We help businesses implement comprehensive strategies that ensure long-term compliance with evolving sales tax laws. From conducting nexus reviews to identifying potential tax liabilities from past transactions, we work with clients to minimize exposure and streamline their compliance processes.

One of the key benefits of partnering with Miles Consulting Group is our ability to help businesses proactively manage the XYZ letter process. Instead of waiting for issues to arise, we encourage businesses to take a forward-looking approach by reviewing their sales tax obligations and reaching out to customers pre-emptively when necessary. This not only helps avoid surprises down the road but also demonstrates good faith efforts to comply with tax laws.

Our services include:

  • Assistance with crafting XYZ letters: We guide businesses through the process of drafting and sending these letters to their customers, ensuring that the communication is clear, professional, and aligned with state requirements.
  • Documenting responses and exemptions: We help businesses gather and maintain the necessary documentation to support their claims, ensuring that they are prepared in the event of an audit.
  • Training and support: For businesses that want to manage the XYZ letter process internally, we offer training and support to ensure they understand their obligations and can respond to customer inquiries effectively.

5. Best Practices for Handling XYZ Letters

For businesses that receive an XYZ letter from a vendor, there are a few best practices to keep in mind:

  1. Respond promptly: Time is of the essence when dealing with XYZ letters. Delays can lead to penalties, increased scrutiny, and strained vendor relationships.
  2. Gather all necessary documentation: Before responding, make sure you have all relevant purchase records, such as invoices, contracts, and exemption certificates. This will ensure that your response is accurate and well-supported.
  3. Review your sales tax obligations: If you're unsure about whether a transaction was taxable or exempt, consult with us. It's better to clarify your obligations upfront than to face penalties later.
  4. Maintain clear communication with vendors: Open and transparent communication with vendors is essential. By working together, both parties can ensure that sales tax compliance is achieved without unnecessary complications.

6. Staying Ahead of Compliance

Right now, the need for vigilance around sales tax compliance is greater than ever. As states continue to expand their reach through economic nexus laws, XYZ letters have become a crucial tool for businesses to confirm their sales tax obligations and avoid future liabilities.

At Miles Consulting Group, we help businesses navigate this complex terrain with confidence. Whether you’re receiving XYZ letters from your vendors or sending them to your customers, we provide the expert guidance you need to ensure compliance, maintain strong relationships, and minimize tax exposure. By partnering with us, businesses can focus on growth and success, knowing that their sales tax compliance is in capable hands.

Come to Miles Consulting. Book a consultation, drop us a line, or send us an email at info@milesconsultinggroup.com.

 


Success Stories from Sales Tax Consulting

The Transformative Power of Sales Tax Consulting: Real-Life Success Stories

Sales tax compliance isn’t what it used to be—thanks to the Wayfair ruling and a maze of state-specific tax laws, it’s now a bit like playing a game where the rules keep changing. For businesses of all sizes, this can feel overwhelming. That’s where a seasoned sales tax consultant can be a game-changer.

Miles Consulting is ready to help you navigate the maze, as we’ve done for so many of our clients. But the proof is in the pudding, as they say. So, here are some real-world examples of how we’ve helped our wonderful clients master their sales tax obligations.

Here’s what you can read about:

  1. Case Study 1: Small Retail Business Manages a Sales Tax Audit
  • Background: Challenges faced by a security products manufacturer during a California state audit.
  • How We Helped: Use of a Managed Audit Program (MAP) to mitigate penalties and interest.
  • Results: Avoidance of penalties and significant cost savings, leading to full compliance.
  1. Case Study 2: Mid-Sized Manufacturing Company Successfully Navigates Sales Tax Challenges
  • Background: Risks identified during a due diligence process for a company planning to sell its business.
  • How We Helped Implementation of best practices to address, retroactive liabilities, reduce exposure and come into compliance.
  • Results: Reduction of audit-related stress, mitigation of financial impact, and successful sale.
  1. Case Study 3: E-Commerce Business Tackles Multi-State Sales Tax Compliance
  • Background: A SaaS company discovers unreported sales tax liabilities in multiple states.
  • How We Helped : Multi-state compliance strategy including VDAs and tax software implementation.
  • Results: Remediation of sales tax exposure, penalty avoidance, and streamlined compliance processes.
  1. Common Themes Across Success Stories
  • Cost Savings: Significant financial improvements through expert intervention.
  • Penalty Avoidance: Effective strategies to navigate complex tax landscapes and avoid penalties.
  • Improved Compliance Processes: Sustainable compliance achieved through expert advice and technology.

Want to know how we can help you? Let’s talk. Reach out to us at info@milesconsultinggroup.com.

1. Case Study 1: Small Retail Business Overcomes Sales Tax Audit

Background

Our client, a well-established manufacturer and distributor of home security products based in the Midwest found themselves under scrutiny by the state of California. Despite their long-standing presence in the market, recent growth had exposed them to new sales tax obligations that they were unprepared to meet. The changes in economic nexus* brought about by the 2018 Wayfair ruling had left them non-compliant in several states, leading to a challenging audit by the California Department of Tax and Fee Administration (CDTFA).

*For a comprehensive guide to sales tax nexus reviews, read this article we wrote.

How We Helped

Faced with the daunting prospect of a state audit outside their home state, the company turned to our team of sales tax experts for help. Leveraging our deep knowledge of both California specific laws and administrative remedies, we guided the company through the audit process. A key strategy was enrolling the company in a Managed Audit Program (MAP), a special initiative that allowed for a reduction in penalties and even interest. Not every business qualifies for a MAP, but our technical expertise enabled us to manage the audit so effectively that the CDTFA agreed to the reduced interest, significantly lowering the company's financial burden.

Results

The outcome was a huge success. Not only did the company avoid hefty penalties, but they also achieved substantial cost savings through the reduction of interest. Today, they are fully compliant in California and have implemented new processes to ensure they remain compliant in other states as well.

2. Case Study 2: Mid-Sized Manufacturing Company Successfully Navigates Sales Tax Challenges

Background

Donna, the owner of a family-owned manufacturing company, found herself facing a daunting challenge as she prepared to sell her business. While her company shipped products across the United States, she was unaware that this expansion had created significant sales tax obligations in multiple states. As Donna worked with the potential buyers during  the due diligence process for the sale, it became evident that the company had sales tax exposure that could potentially derail the transaction or lead to substantial financial liabilities.

"I found out that I wasn’t aware of or compliant with the State Sales Tax laws while trying to sell my company. After consulting with Monika and her team, I understood that I had reached nexus in 27 states. I knew this was not something I was prepared to navigate alone and needed to get in compliance, preparing and filing VDAs and Back Returns, so that I could move forward in selling my company."

How We Helped

Understanding the urgency of the situation, our team at Miles Consulting Group stepped in to manage the audit process and guide the company through the complex landscape of multi-state sales tax compliance. We implemented a comprehensive strategy that included the preparation and filing of Voluntary Disclosure Agreements (VDAs) and retroactive filings across the 27 states where her company had nexus. This proactive approach not only addressed the immediate audit concerns but also laid the groundwork for improved compliance going forward.

"Having 27 states to tackle, the team was incredibly organized and communicated with me each step along the way. They made my very large problem seem manageable and assured me that we would tackle it all," said Donna.

In addition to managing the VDAs and back returns, we also assisted the company with its  monthly returns and filings, ensuring that all obligations were met until the sale of her company was finalized.

Results

Donna and her company  were able to successfully navigate the sales tax challenges that had threatened the sale of her business. "Now that Miles Consulting has helped me resolve my sales tax issues, I was able to close on the sale of my company," Donna remarked. The audit-related stress was significantly reduced, and the financial impact was mitigated through accurate tax filings. She  also noted, "Without any hesitation, I highly recommend hiring the team at Miles Consulting Group. Navigating the process of filing VDAs, back returns, and getting compliant with our sales tax filings was just not something I had time to take on while trying to simultaneously run the day-to-day and sell my business."

This case study highlights not only the expertise of our team but also the personal connection we build with our clients. "The attention and effort they put into helping me was above and beyond. Not only were they true professionals with every interaction, but I felt like I was working alongside friends. They truly cared about helping me get my issues resolved."

3. Case Study 3: E-Commerce Business Tackles Multi-State Sales Tax Compliance

Background

Our third case study involves a SaaS company. The company serves a diverse customer base that includes both large enterprises and smaller businesses, even individuals, who may purchase their software online with a credit card. While their home state does not tax SaaS revenue streams, they were unaware that their operations in other states had created significant sales tax liabilities. It wasn’t until their financial auditors conducted an annual review that the issue of unreported sales tax liabilities came to light.

How We Helped

To address this complex challenge, we employed a multi-state compliance strategy that involved engaging in a nexus and taxability review to identify the company’s sales tax exposure across the United States. Our approach to mitigate their liabilities included both Voluntary Disclosure Agreements (VDAs) and the registration and retroactive filing of sales tax returns in over 15 states. This proactive strategy not only brought the company into compliance but also helped them avoid over $100,000 of  penalties.

We also worked closely with the company’s team to implement sales tax software, ensuring that their revenue streams were properly coded and that they could manage their monthly and quarterly filings independently. Despite this newfound autonomy, we continue to consult with the company regularly to address any emerging issues.

The client recently remarked “It’s great having the Miles team as a partner to be able to rely on their sales tax expertise. They give us answers and documentation support in a way that we’re able to digest it, and it enables us to assess risk and get comfortable around our sales tax compliance.”

Results

The benefits of this intervention were substantial. The company was able to remediate all prior exposure using VDAs, which reduced lookback periods and negated penalties. They now enjoy enhanced compliance across multiple states and have streamlined their tax processes, leading to a more efficient and effective approach to sales tax management.

4. Common Themes Across Success Stories

Cost Savings

One of the most consistent outcomes across these case studies is the significant cost savings achieved through expert intervention. Whether through penalty reductions, interest savings, or the  reduction of taxes due to proper application of state tax laws (which, of course, vary by state) , these businesses were able to improve their financial standing and reinvest those savings back into their operations.

Penalty Avoidance

Another key theme is the effective strategies employed to avoid penalties. By engaging early with the right expertise, these companies were able to navigate complex tax landscapes, ensuring that they remained compliant and avoided the costly repercussions of non-compliance. Penalties can often be as high as 20% of the tax liability. Being able to reduce or eliminate those by working with a professional such as Miles Consulting can be very significant, and generally more than pays for the cost of our assistance.

Improved Compliance Processes

Finally, all three case studies demonstrate the importance of sustainable compliance processes. Through a combination of expert advice, technology implementation, and ongoing support, these businesses are now better equipped to manage their sales tax obligations, reducing the risk of future issues.

The value of hiring the right sales tax consultant  is undeniable, as evidenced by these real-life success stories. Whether you’re a mid-sized company, or a large enterprise, the right expertise can make all the difference in navigating the complexities of sales tax compliance. We’re so proud of the relationships that we forge as we help our clients navigate these waters!

At Miles Consulting, we’re here to help you achieve compliance and peace of mind. Book a consultation, drop us a line, or send us an email at info@milesconsultinggroup.com.


Surviving a SALT Audit: Preparation and Process

For businesses operating in multiple states, keeping up with State and Local Tax (SALT) compliance can feel like a never-ending puzzle. And when a notice for a  SALT audit lands in your in-box, with its deep dive into your tax filings and business activities, it can all seem too much to handle. But with the right preparation and plan and partners to assist you, it’s  possible to sail through the audit.

Understanding SALT Audits

In this article, we’re generally talking about a “SALT audit” as  a thorough review conducted by state or local tax authorities in a given state to verify that businesses have accurately reported and remitted taxes, which can include sales tax, use tax, or income tax . Audits can also be related to payroll taxes or personal property taxes, but our focus in this article is on the sales tax audit.

Each state has its own rules, meaning that businesses operating in multiple states must navigate a web of differing requirements. An audit usually begins with a formal notice from the state, followed by the auditor’s request for records. The process can span weeks or months, depending on the scope of your operations.

This article breaks down how to prepare for a SALT audit, including the key phases to ensure compliance and avoid costly penalties.

Here’s what you can find out:

  1. Self-Audit (Regular Internal Audit) – Before the audit
  • Organize Your Records: Ensure all tax and financial documents are accurate and complete.
  • Assess Your Risk: Identify potential issues in your sales and use tax processes and proactively review and correct tax records
  • Expert Assistance: Consult with a tax professional for guidance.
  1. Pre-Audit (Preparing for the Audit)
  • Understand the Auditor’s Role: Engage respectfully and understand the audit process.
  • Initial Request for Information: Prepare and submit required documents.
  • Conduct Internal Preparation: Review records and consult with your tax advisor.
  1. Audit in Process (Navigating the Audit)
  • Initial Meeting: Meet with the auditor to discuss the process and provide documents.
  • Document Review: Auditor examines records for compliance.
  • Sampling Techniques: Understand the auditor’s methods for  sampling and the data that will be used to make the assessment.
  1. Post-Audit (Responding to Audit Findings)
  • Review the Findings: Analyze the audit report and consider an appeal if necessary.
  • Corrections and Compliance: Address discrepancies and update procedures.
  • SALT Appeals: Follow state procedures for challenging audit results.
  1. Mitigating Penalties (Post-Audit Strategy)
  • Penalty Abatement: Negotiate to reduce penalties based on good faith efforts.
  • Managed Audit Programs: Consider self-audit programs to reduce penalties.
  • Legal Considerations: Know your rights to appeal and seek legal recourse.

Not quite what you need? Let’s talk. Reach out to us at info@milesconsultinggroup.com.

Phase 1: The Self-Audit (Regular Internal Audit)

Much like a routine health check, conducting a self-audit on your multi-state SALT compliance can help you avoid surprises when an official audit takes place. Performing regular internal audits is the first step to ensuring that your tax records are accurate and that your business stays in good standing across multiple jurisdictions.

  • Organize Your Records: Ensure that all your tax returns, exemption certificates, invoices, and general ledgers are in order. Multi-state operations require particularly diligent recordkeeping to track differences in tax rates and exemptions.
  • Assess Your Risk: Perform internal reviews on key areas like sales and use tax, as these are frequent targets of audits. Review how your business manages exemptions and multi-state transactions.
  • Expert Assistance: Engage with a tax professional experienced in multi-state SALT audits. A professional can guide you through identifying areas of potential exposure and recommend corrective actions.

At Miles Consulting, this is what we do. Contact us now.

How to Conduct a Self-Audit

A self-audit involves pre-emptively stepping into the auditor’s role to proactively identify and correct potential issues in your tax records. Here's how to approach it by state:

  1. Review Gross Receipts:
    • Untaxed Sales: Run reports to identify any sales on which tax was not collected or paid.
    • Exempt Transactions: Validate that exempt sales are supported by proper documentation, such as valid resale certificates.
    • Tax Treatment: Ensure that products are correctly classified as taxable or exempt, with appropriate documentation.
    • Tax Reporting: Check your tax accrual accounts to confirm that collected taxes are reported and paid in a timely manner.
  2. Examine Purchases:
    • Fixed Assets and Expenses: Run reports of fixed asset purchases and review expense accounts for potential unreported use tax.
    • Inventory Items: Verify that you are not paying tax on items meant for resale, potentially uncovering refund opportunities.
  3. Implement Best Practices:
    • After conducting your self-audit, establish written procedures to ensure accurate tax collection and reporting. Share these procedures with your team to maintain compliance.

Performing these tests requires an objective view of your sales tax processes and a good understanding of multi-state issues, including nexus, taxable variations by state, differences in exemptions, etc. So we help clients with that process and offer external consultant guidance (contact Miles Consulting for help), so that a future audit by a state  will be more efficient with established procedures.

Phase 2: The Pre-Audit (Preparing for the Audit)

Once you receive notification that your business has been selected for a SALT audit, it’s time to prepare. The pre-audit phase is critical for setting the stage for a smooth and successful audit experience.

Here’s a quick overview of what happens and the steps to take:

  1. Understand the Auditor’s Role: Auditors are tasked with ensuring tax compliance and may seem demanding. While their requests might sometimes feel unreasonable, it’s important to engage with them respectfully. Initial contact is often made via a letter requesting books and records, though sometimes a phone call precedes this. In such cases, it’s best for employees to direct the auditor to a designated contact person and seek professional assistance from firms like Miles Consulting if needed. Trust us on this – you don’t want to go at this alone!
  2. Initial Request for Information: The auditor will send a “books and records” letter requesting documents such as sales and use tax returns, general ledgers, sales invoices, purchase invoices, exemption documentation, and federal tax returns. Compile  these documents timely  to facilitate a smooth audit process.
  3. Conduct Internal Preparation: Before submitting any data, review your records and consult with your tax advisor. This includes assessing previous self-audits  if conducted, to understand potential exposures and corrections already made. If no such intensive review has  been performed, your advisor will need a comprehensive overview of your reporting habits and areas of risk.
  4. Meeting with the Auditor: Once preparations are complete, contact the auditor with proper authorization. Discuss prior audits, explore the option of a Managed Audit Plan (MAP) in a state like California to potentially reduce penalties, and outline the testing approach, whether statistical sampling or block sampling.

Quick points to remember

  • Audit Notification: The audit begins when you receive a formal letter from the taxing authority requesting documentation. Immediately consult with a SALT expert before responding.
  • Action Plan: Work with your advisor to review the requested documentation. Auditors are looking for discrepancies, so it’s essential to identify any issues before they do. This phase often includes “circling the wagons” and being strategic about how you engage with the auditors.
  • Do Not Engage Alone: Avoid direct communication with the auditor without professional representation. Auditors might ask leading questions, and it’s important that you don’t inadvertently provide inaccurate or incomplete information. We have helped many clients navigate audits where they have engaged us in the middle of an audit because it’s not going well. And we can help with that, certainly, but it’s so much better if you allow us to assist from the beginning.  That said, if you’re reading this and undergoing an audit right NOW, and you need help, know that At Miles Consulting, we’re on your team – let us help you. Contact us now.

Phase 3: Audit in Process (Navigating the Audit)

Once the audit officially begins, it's time to navigate the process. Expect to provide documentation and possibly meet with auditors in person. The objective of this phase is to provide the information requested while mitigating risks.

  • Initial Meeting: After receiving the requested documents, the auditor will likely request an initial meeting. Your tax professional will play a key role in managing these meetings, ensuring that only necessary information is provided. In this post-Covid environment, some auditors do still come on site, but we’re finding that more and more audits are conducted remotely via email and Zoom.  And that changes the dynamic some.
  • Document Review: The auditor will examine your records, focusing on areas like sales tax, exemptions, and nexus (your obligation to collect tax in multiple states)*. Depending on the findings, additional information might be requested.

*For more on navigating nexus, read this article we wrote.

  • Sampling Techniques: Many SALT audits use statistical sampling to extrapolate tax liabilities. Understand the sampling methods (e.g., block sampling or actual basis exams) used in your audit, as these can significantly affect the outcome. Again, Miles Consulting will guide you here.

Phase 4: Post-Audit (Responding to Audit Findings)

Once the audit concludes, the auditor will issue their findings, which may include underpayments, overpayments, or penalties. The post-audit phase is critical for addressing these findings and managing any potential liabilities.

  • Review the Findings: Carefully review the auditor’s report with your consultant. If you disagree with the findings, consider filing an appeal or requesting a review. Many states have formal appeals processes for resolving disputes.
  • Corrections and Compliance: If discrepancies are identified, work with your advisor to correct them. Implement changes to ensure future compliance, such as updating exemption certificate management or adjusting sales tax reporting procedures.
  • SALT Appeals: Multi-state businesses should be familiar with appeals processes across different jurisdictions. Each state’s Department of Revenue (or equivalent) may have its own steps for challenging audit results, ranging from informal reviews to formal hearings.

Phase 5: Mitigating Penalties (Post-Audit Strategy)

If discrepancies result in penalties, there are often opportunities to reduce or eliminate them.

  • Penalty Abatement: Work with your tax professional to negotiate reduced penalties, especially if the errors were unintentional. Many states allow for penalty waivers in cases of good faith efforts to comply.
  • Managed Audit Programs: Some states offer managed audit programs, allowing businesses to conduct a self-audit under state supervision, often with the benefit of reduced interest or penalties. This can be a useful strategy for future audits, especially for businesses operating in multiple states.
  • Legal Considerations: Always be aware of your legal rights in multi-state audits. You have the right to appeal, negotiate settlements, and, in some cases, take the matter to court if necessary.

Staying Audit-Ready

To avoid future audit issues, businesses should maintain ongoing compliance with state and local tax laws. Regular self-audits, up-to-date records, and expert advice from Miles Consulting can help you stay prepared for any future audits.

For more detailed guidance and support through every phase of a SALT audit, come to Miles Consulting. Book a consultation, drop us a line, or send us an email at info@milesconsultinggroup.com.

 


Pennsylvania & Ohio and Sales Tax – SaaS, Software & Other

This month, we continue our blog series with a contrast of a couple of Ohio Valley states – Pennsylvania and Ohio – specifically their treatment of technology items for sales tax purposes.

Here’s what you can discover:

  1. Software as a Service (SaaS) in Pennsylvania vs. SaaS in Ohio
  • Explanation of the taxability of SaaS in Pennsylvania and Ohio.
    • SaaS is taxable in Pennsylvania.
    • SaaS is taxable in Ohio with some exceptions for business purposes.
  1. Software in Pennsylvania vs. Software in Ohio
  • Detail the tax implications for prewritten and custom software in both states.
    • Prewritten software is taxable in both states.
    • Custom software is exempt in Pennsylvania, but in Ohio, business use is taxable, while personal use is not.
  1. Digital Goods
  • Discuss the taxation of digital products like e-books, music, and streaming services in Pennsylvania and Ohio.
    • Pennsylvania imposes tax on digital goods.
    • Ohio taxes digital goods, with certain exceptions.
  1. Sales Tax Holidays
  • Overview of the presence or absence of sales tax holidays in both states.
    • Pennsylvania does not have sales tax holidays.
    • Ohio offers a sales tax holiday annually, with details on eligible items.
  1. Economy
  • Brief insight into the economic drivers of Pennsylvania and Ohio.
    • Agriculture is a major industry in Pennsylvania.
    • Ohio's economy is driven by industrial and manufacturing sectors.

Wait! Already know you need help with Pennsylvania or Ohio issues? Please reach out to us at info@milesconsultinggroup.com

1. Software as a Service (SaaS) in Pennsylvania vs. SaaS in Ohio

Software as a Service (SaaS) is subject to sales tax in several jurisdictions across the country.  Approximately half of states do tax the SaaS revenue stream. As you’ll see below, both states are similar regarding their treatment of sales tax.

Cloud Computing Services are taxable in Pennsylvania.

Cloud computing in the form of software as a service is subject to Pennsylvania's sales and use tax if the user is located in Pennsylvania.

SaaS is taxable with exceptions in Ohio.

Use by customers of a provider's services to perform computations, run programs, or store data is subject to sales and use tax in Ohio if the customer is using the service for business purposes.

2. Software in Pennsylvania vs. Software in Ohio

Pennsylvania does impose sales and use tax on prewritten computer software sold electronically.

The retail sale or use of canned software, including updates, transferred electronically is subject to Pennsylvania's sales and use tax laws.

Prewritten computer software delivered electronically is subject to tax in Ohio.

Ohio imposes sales tax upon the sale, rental, lease, or use of prewritten, or canned, software regardless of the delivery method.

The sale of custom computer software delivered electronically is not subject to tax in Pennsylvania.

Sales of custom computer software delivered electronically are exempt from Pennsylvania's sales and use tax as the purchase of a nontaxable computer programming service.

The sale of custom computer software delivered electronically is not subject to tax, with exceptions, in Ohio.

Whether custom software delivered electronically is taxable depends on whether the software is for personal or business use. Custom computer software for business use is a taxable computer service. Custom computer software for personal use is exempt from sales tax.

3. Digital Goods

States vary in their treatment of electronically delivered goods including e-books, music, and streaming video.  Some states consider all of these types of products to be taxable or not, while others call out specific taxability depending upon the product.

In Pennsylvania, digital products are taxable.

On July 13, 2016, the Pennsylvania General Assembly enacted amendments to the Tax Reform Code of 1971 that explicitly subject electronically and digitally transferred products to Pennsylvania's sales and use tax laws, effective Aug. 1, 2016.

In Ohio, digital products are taxable with exceptions.

Effective Jan. 1, 2014, Ohio subjects to tax any transaction by which a specified digital product is provided for permanent or less than permanent use.

4. Sales Tax Holidays

States often offer sales tax holidays during specific times of the year, during which certain items are sold tax free. These holidays vary greatly by state. Here’s how Pennsylvania and Ohio shake out.

Pennsylvania does not have any sales tax holidays.

The sales tax holiday in Ohio began on July 30 and ended on August 8. All tangible personal property that is less than $500 is exempt, but with exceptions.

For more information on sales tax holidays, click here.

5. Economy

Agriculture is a major industry in the commonwealth of Pennsylvania. PA ranks first in the U.S. in Agaricus mushroom production, fourth in Apple production, fourth in Christmas tree production, fifth in dairy sales, fifth in grape production, and seventh in winemaking.

Historically, different geographic regions in PA were centers for different forms of agricultural production, with fruit production occurring in the Adams County Region, fruit and vegetables in the Lake Erie region and potatoes in the Lehigh County region. Modern agricultural production in PA includes corn, wheat, oats, barley, sorghum, soybeans, tobacco, sunflowers, potatoes, and sweet potatoes.

Ohio’s geographic location has proven to be an asset for economic growth and expansion. Because Ohio links the Northeast to the Midwest, much cargo and business traffic passes through its borders along its well-developed highways. Its border with Lake Erie allows for numerous cargo ports.

Ohio is an industrial state and is the second largest producer of automobiles behind Michigan.

Ohio has the third largest manufacturing workforce behind California and Texas. Ohio has the largest bioscience sector in the Midwest and is a national leader in the “green” economy. Ohio is the largest producer of in the country of plastics, rubber, fabricated metals, electrical equipment, and appliances.

Fun Facts

Pennsylvania Fun Facts:

  • Of the original 13 colonies, Pennsylvania is the only state that does not border the Atlantic Ocean.
  • Hershey, PA is considered to be the Chocolate Capital of the United States.
  • In 1909, the first baseball stadium was built in Pittsburgh.
  • Pennsylvania is the first state to list their web site URL on a license plate.
  • Betsy Ross made the first American Flag in Philadelphia.
  • The Rockville Bridge in Harrisburg is the longest stone arch bridge in the world.
  • Actor Jimmy Stewart was born and raised in the town of Indiana. Each year at Christmas, the downtown area is decorated in the theme of the film, “It’s a Wonderful Life.”
  • Punxsutawney citizens are proud to be overshadowed by their town’s most famous resident, the world-renowned weather forecasting groundhog, Punxsutawney Phil. Punxsutawney is billed as the weather capital of the world.
  • Located in the Grape Coast region of Pennsylvania the city of Northeast has four thriving wineries and is home to the largest Welch’s grape processing plant in the country.
  • Pennsylvania is coined the snack food capital of the world. It leads all other states in the production of pretzels and potato chips. The U.S. Chocolate industry is centered in Hersey, Pennsylvania, with Mars, Godiva, and Wilbur Chocolate Companies nearby, and smaller manufacturers such as Asher’s in Souderton, and Gertrude Hawk Chocolates of Dunmore.

Ohio Fun Facts:

  • According to the Ohio state flag code, the flag is to be folded 17 times to represent Ohio as the 17th
  • Six Presidents of the United States have been elected who had Ohio as their home state. These include Ulysses S. Grant, William McKinley, Rutherford B. Hayes, William H. Taft, James A. Garfield, Warren G. Harding and Benjamin Harrison.
  • The word “Ohio” is derived from the Iroquois Indian word, which means “Great River.”
  • John Glenn was the first American to orbit the earth. In 1998, at the age of 77, he became the oldest person to travel in space by serving as a payload specialist on STS-95 aboard the space shuttle Discovery.
  • The first permanent settlement in Ohio is Marietta. General Rufus Putnam founded the settlement in 1788. It was named in honor of the then French queen Marie Antoinette.

Our team at Miles Consulting Group is always available to discuss the specifics of your situation, whether in Pennsylvania, Ohio, or other U.S. States, and help you navigate the complex tax structures arising from multistate operations. Book a consultationdrop us a line, or send us an email at info@milesconsultinggroup.com.

Additional Reading

We invite you to further explore Pennsylvania and Ohio in these earlier blogs we crafted over the years.

For a focus on Pennsylvania, read this article we wrote.

For a focus on Ohio, read this article we wrote.


AB 2854: Bradley-Burns Uniform Local Sales and Use Tax Law

Breaking news: As of 9/29/2023 AB-2854 has been enacted after being signed by Governor Newsom.

Assembly Bill 2854 (AB 2854) has been introduced by Assembly Member Grayson and requires local agencies to publicly disclose any agreements involving the rebate of local sales tax revenue to a business to increase accountability.

What is local tax and what are the agreements for?

AB 2854 was introduced with the goal of creating more transparency around what are referred to as ‘local tax sharing agreements’. In California, the total sales tax rate is made up of a state (6%), county (varies), district (varies), and local (1%) tax. The 1% local tax is referred to as the Bradley Burns Tax, which is allocated to the city or county in which a sale occurs.

A ‘local tax sharing agreement’, also referred to as revenue sharing agreement, allows businesses and cities/counties to enter into an agreement that is mutually beneficial. This agreement ensures that the local jurisdiction receives the local 1% tax by creating business operations (opening a warehouse, store front, etc.) what would entitle the city/county to the 1% local tax, and that city/county would then share the tax with the business.

There can be wonderful benefits to this agreement, such as job creation and increased revenue to a city/county that otherwise wouldn’t have received it; however, if these agreements are set up with the wrong intentions, they can also be seen to take money away from other jurisdictions.

What is this bill about and why should businesses care?

AB 2854 requires that local cities/counties publish detailed information about rebated/shared local sales tax revenue on their website by April 30th each year. This includes information about the parties involved in the rebate agreements, the amounts rebated, and the terms of the agreements.

Local agencies that have not engaged in any tax rebate agreements must report this to the state by April 30 and are exempt from the posting requirement.

While the predominant imposition of responsibilities is to the cities/counties that enter these agreements, business may be affected by their own agreements being now made public, which could have a negative affect on their reputation. Additionally, we may see a decrease in the number of agreements entered into due to these new publishing rules.

Got Questions?

Curious about how AB 2854 could impact your local agency or business? Schedule a call with us here.


California's New Tax Credit: A Boost for Manufacturing and R&D

Hey there, California businesses! We’ve got some exciting updates coming your way. This is the first in a series of posts where we’ll discuss various bills that are currently on Governor Newsom’s desk, awaiting his signature. Today, let’s dive into Assembly Bill 52 (AB 52), which could significantly impact your manufacturing and research and development (R&D) activities.

Stay tuned for our next post, where we’ll cover AB 2854.

Breaking news: Governor Newsom has vetoed this bill. But stay tuned – we’ll let you know if it gets re-instated in future sessions.

What’s AB 52 All About?

A Quick Overview

AB 52 is a new bill that aims to provide an income tax credit for sales and use taxes paid on specific manufacturing and R&D equipment. This bill is designed to kick in for taxable years starting January 1, 2025, and will be in effect until January 1, 2030.

Key Points to Know:

  1. Tax Credit Scope:
    • The credit applies to the amount of sales tax you pay on the purchase of qualifying equipment.
    • This includes equipment used mainly in manufacturing, processing, refining, fabricating, recycling, or R&D.
  2. Who’s Eligible?
    • If your business would typically qualify for the partial tax exemption under the Sales and Use Tax Law but still has a large sales tax amount due because of certain local tax rules, this credit is for you.
    • Corporations can also benefit from this credit.

How Does the Tax Credit Work?

Amount and Application

  • The tax credit matches the amount of sales or use tax you paid during the year.
  • If your credit is more than your tax liability for the year, you can carry it forward to reduce your tax bill for the next eight years.

Important Conditions

  • Make sure to claim the credit on your original tax return.
  • The equipment needs to stay in use in California for at least a year after purchase.
  • The California Department of Tax and Fee Administration (CDTFA) will share relevant information with the Franchise Tax Board (FTB) to help manage this credit.

What Does This Mean for Your Business?

A Competitive Edge

California’s high sales tax rates can make it expensive to buy the equipment you need. This tax credit aims to level the playing field by reducing these costs, making it more attractive to invest in California.

Financial Planning

Think about how this tax credit could fit into your financial plans, especially if you’re planning to buy new equipment in the next few years.

Stay Compliant

Keep detailed records and ensure you file everything on time to take full advantage of this credit. Proper documentation is key!

Real-World Example

Let’s Make It Real:

Imagine your biotech company is buying new R&D equipment worth $1 million in 2025. Normally, you’d pay around $90,000 in sales tax at an 8% rate. Currently, you may be eligible for the partial manufacturing/research & development sales tax deduction of 3.9375% ($39,375). This would leave you with a remaining sales tax due of $50,625.

With AB 52, you could additionally claim an income tax credit for the local portion of that sales tax paid ($50,625), potentially saving you a significant amount.

AB 52 is a fantastic opportunity for California businesses involved in manufacturing and R&D. By reducing the effective cost of essential equipment, this tax credit helps keep your business competitive and thriving in the Golden State.

Got Questions?

Curious about how AB 52 could impact your business? Schedule a call with us here.

Stay Informed

Stay tuned for more updates as AB 52 moves forward. If you need personalized advice or have any questions, don’t hesitate to reach out!


Michigan & Wisconsin and Sales Tax – SaaS, Software & Other

This month, we continue our “compare and contrast” blog series with a couple of Great Lakes states – Michigan and Wisconsin – specifically their treatment of technology items for sales tax purposes.

Here’s what you can discover:

  1. SaaS in Michigan vs. SaaS in Wisconsin:
    • Michigan: SaaS is generally not subject to sales tax unless it involves downloadable software.
    • Wisconsin: SaaS is non-taxable as long as the customer does not have physical access to the server or control over it.
  2. Software in Michigan vs. Software in Wisconsin:
    • Michigan: Prewritten software delivered electronically is taxable; custom software delivered electronically is not taxable.
    • Wisconsin: Prewritten software delivered electronically is taxable; custom software delivered electronically is not taxable.
  3. Digital Goods:
    • Michigan: Digital products, such as e-books and music, are not taxable.
    • Wisconsin: Certain digital products, like streaming video and digital audio works, are taxable.
  4. Sales Tax Holidays:
    • Michigan: No sales tax holidays.
    • Wisconsin: No sales tax holidays.
  5. Economy:
    • Michigan: Renowned for its automotive industry, agriculture, and manufacturing, particularly in the Detroit metropolitan area.
    • Wisconsin: Leading in dairy production and agriculture, especially cheese, cranberries, and ginseng, with a strong manufacturing sector focused on transportation and food processing.

Wait! Already know you need help with Michigan or Wisconsin issues? Please reach out to us at info@milesconsultinggroup.com

1. Software as a Service (SaaS) in Michigan vs. SaaS in Wisconsin

Software as a Service (SaaS) is subject to sales tax in several jurisdictions across the country.  Approximately half of states do tax the SaaS revenue stream. As you’ll see below, both states are similar regarding their treatment of sales tax.

Cloud Computing Services are likely to be nontaxable in Michigan.

The state generally looks to whether any piece of the transaction includes a downloadable piece of software.  Software delivered electronically is subject to tax. But rulings in Michigan have found the software merely accessed electronically in the cloud (where nothing is truly downloaded or delivered) is not subject to tax.

SaaS is nontaxable with exceptions in Wisconsin.

For SaaS arrangements, if the customer is simply accessing prewritten software provided by a host and located on the host's server, the service is not taxable as long as the customer does not have physical access to the server or control the operation of the server.

2. Software in Michigan vs. Software in Wisconsin

Michigan does impose sales and use tax on prewritten computer software sold electronically.

Prewritten computer software is subject to sales and use tax in Michigan when delivered via electronic transfer.

Prewritten computer software delivered electronically is subject to tax in Wisconsin.

Prewritten computer software is taxable as tangible personal property when delivered electronically.

The sale of custom computer software delivered electronically is not subject to tax in Michigan.

Custom software is not subject to sales or use tax in Michigan when delivered via electronic transfer.

The sale of custom computer software delivered electronically is not subject to tax in Wisconsin.

Software that is not prewritten software is not taxable when delivered electronically.

3. Digital Goods

States vary in their treatment of electronically delivered goods including e-books, music, and streaming video.  Some states consider all of these types of products to be taxable or not, while others call out specific taxability depending upon the product.

In Michigan, digital products are nontaxable.

Michigan does not impose sales or use tax on the sale of specified digital products.

In Wisconsin, certain digital products are taxable.

Wisconsin imposes sales and use tax on the sale, lease, license, rental, or use of certain digital products.

4. Sales Tax Holidays

States often offer sales tax holidays during specific times of the year, during which certain items are sold tax free. These holidays vary greatly by state. Here’s how Michigan and Wisconsin shake out.

Michigan does not have any sales tax holidays.

Wisconsin also does not have any sales tax holidays.

For more information on sales tax holidays, click here.

5. Economy

Although Michigan has come to develop a diverse economy, it is widely known as the center of the U.S. automotive industry, being home to the country’s three major automobile companies (whose headquarters are all within the Detroit metropolitan area). While sparsely populated, the Upper Peninsula is important for tourism thanks to its abundance of natural resources, while the Lower Peninsula is a center of manufacturing services, and the high-tech industry.

Products and services in the state include automobiles, food products, information technology, aerospace, military equipment, furniture, and mining of copper and iron ore. Michigan is the third leading grower of Christmas Trees with 60,520 acres of land dedicated to Christmas tree farming. The beverage Vernors was invented in Michigan in 1866, sharing the title of the oldest soft drink with Hires Root Beer. Two of the top four pizza chains were founded in Michigan and are headquartered there: Domino’s Pizza by Tom Monaghan and Little Caesars Pizza by Mike Ilitch.

Kellogg’s cereal is based in Battle Creek, Michigan and processes many locally grown foods. Thornapple Valley, Ball Park Franks, Koegel Meat Company, and National Hebrew sausage companies are all based in Michigan as well.

Michigan is home to very fertile land in the Saginaw Valley and “Thumb” areas. Products grown there include corn, sugar beets, navy beans, and soy beans. Michigan’s largest sugar refiner, Michigan Sugar Company, is the largest east of the Mississippi River and the fourth largest in the nation. Potatoes are grown in Northern Michigan, and corn is dominant in Central Michigan. Alfalfa, cucumbers, and asparagus are also grown in the state.

Wisconsin produces about a quarter of America’s cheese, leading the nation in cheese production. It is second in milk production, after California. Wisconsin is second in butter production, producing about one-quarter of the nation’s butter. The state ranks first nationally in the production of corn for silage, cranberries, ginseng, and snap beans for processing. It grows over half the national crop of cranberries and 97% of the nation’s ginseng. Wisconsin is also a leading producer of oats, potato, carrots, tart cherries, maple syrup, and sweet corn for processing. A large part of the state’s manufacturing sector includes commercial food processing, including well-known brands such as Oscar Meyer, Tombstone frozen Pizza, Johnsonville brats, and Usinger’s sausage. Kraft Foods alone employs over 5,000 people in the state. Milwaukee is a major producer of beer and was formerly headquarters for the Miller Brewing Company- the nation’s second-largest brewer- until it merged with Coors Brewing Company.

Wisconsin is home to a very large and diversified manufacturing economy, with special focus on transportation and capital equipment. Some major Wisconsin companies include the Kohler Company, Mercury Maine, John Deere and Oshkosh Corporation.

Fun Facts

Michigan Fun Facts

  • Michigan has 64,980 inland lakes and ponds. A person in the state is never more than 6 miles from a natural water source or more than 85 miles from a Great Lakes shoreline.
  • Michigan has more freshwater coastline than any province of any country in the world (3,126 miles).
  • Michigan has the world’s only floating post office. It delivers mail to ships as they pass under the Ambassador Bridge.
  • Michigan has about 150 lighthouses, more than any other state in the United States.
  • Michigan grows about 70% of tart cherries (sour cherries) produced in the United States (Washington state is the leading producer of sweet cherries in the United States). Traverse City, Michigan claims to be the “Cherry Capital of the World,” hosting a National Cherry Festival and makes the world’s largest cherry pie.
  • Battle Creek, Michigan, is called the cereal capital of the world as it is home to Kellogg’s.
  • Michigan has more miles of freshwater shoreline than any other state in the nation.
  • Frito-Lay, one of the world’s largest potato chip producers, sources around 40% of the potatoes used for chips from Michigan. In fact, one out of every 4 bags of potato chips that are consumed in the U.S. is made from potatoes grown in Michigan.

Wisconsin Fun Facts

  • Wisconsin’s Door County has five state parks and 250 miles of shoreline along Lake Michigan. These figures represent more than any other county in the country.
  • Devil’s Lake was established in 1911. The facility has become one of Wisconsin’s oldest and most famous state parks. It leads the state parks in attendance.
  • The Cheese capital of the world is Monroe, WI. Visit Monroe in September of every even numbered year for their festival called Green County Cheese Days.
  • Known for its dairy production, Wisconsin actually leads the nation in exports of cranberries, whey, ginseng root and sweet corn.
  • The American Birkebeiner, a 52K cross country ski race between Cable and Hayward, is the largest on the North American Continent.
  • The state’s constitution is the oldest of any state west of the Allegheny Mountains. It was adopted in 1848.
  • The state is the 23rd largest state by total area and the 20th most populous state.

Our team at Miles Consulting Group is always available to discuss the specifics of your situation, whether in Michigan, Wisconsin, or other U.S. States, and help you navigate the complex tax structures arising from multistate operations. Book a consultation, drop us a line, or send us an email at info@milesconsultinggroup.com.

Additional Reading

For a focus on Michigan, read this article we wrote.

For a focus on Wisconsin, read this article we wrote.