Florida & Georgia and Sales Tax – SaaS, Software & Other

Article Update: August 2024

Our blogs about SaaS and software issues get a lot of attention from our readers. So, we are refreshing some of our more popular states in our “compare and contrast” series. This month, we contrast of a couple of southeastern states – Florida and Georgia – specifically their treatment of technology items for sales tax purposes. There are several similarities between these states, but also, of course, some differences!

  1. Florida SaaS Taxability:
  • SaaS is not subject to sales tax in Florida.
  • Cloud Computing Services are not subject to sales and use tax.
  • No specific statutes or regulations regarding cloud computing taxation.
  1. Georgia SaaS Taxability:
  • SaaS is exempt from sales and use tax in Georgia.
  • Georgia does not impose sales and use tax on cloud-based or hosting services.
  1. Software in Florida vs. Software in Georgia:
  • Florida: Prewritten software sold electronically is not taxable; custom software delivered electronically is not taxable.
  • Georgia: Prewritten and custom software delivered electronically is not taxable.
  1. Digital Goods:
  • Florida: Digital products are not taxable; electronic information is not subject to sales or use tax.
  • Georgia: Digital products are taxable starting January 1, 2024, if the end user has permanent use and the transaction is not conditioned on continued payment.
  1. Sales Tax Holidays:
  • Florida: Multiple sales tax holidays from May to September covering school supplies, computers, clothing, home appliances, and disaster preparedness items.
  • Georgia: No sales tax holidays.
  1. Economy:
  • Florida is known for its tourism industry and diverse agricultural products, while Georgia boasts Atlanta as a global business hub and a rich agricultural sector in the southern part of the state.

Wait! Already know you need help with Florida or Georgia issues? Please reach out to us at info@milesconsultinggroup.com.

1. Florida SaaS Taxability

Software as a Service (SaaS) is subject to sales tax in several jurisdictions across the country. Approximately half of states do tax the SaaS revenue stream. As you’ll see below, both states are similar regarding their treatment of sales tax.

Cloud Computing Services are not subject to sales and use tax in Florida.

Florida has no statutes or regulations regarding the sales or use taxation of cloud computing, though there are technical advisements on the issue.

2. Georgia SaaS Taxability

SaaS is exempt from sales and use tax in Georgia.

The Georgia Department of Revenue ruled that Georgia does not impose sales and use tax on cloud-based services or hosting services.

3. Software in Florida vs. Software in Georgia

Florida does not impose sales and use tax on prewritten computer software sold electronically. Sales of canned software, electronically downloaded by the customer, are not subject to tax. Florida also does not impose sales and use tax on custom computer software delivered electronically.

The sale of prewritten computer software delivered electronically is not subject to tax in Georgia. Computer software delivered electronically is not a sale of tangible personal property and therefore is not subject to sales and use tax. The sale of custom computer software delivered electronically is not subject to tax in Georgia. Georgia does not impose sales and use tax upon the sale of “custom computer programs” regardless of the form in which the program is transferred to the customer.

4. Digital Goods

States vary in their treatment of electronically delivered goods including e-books, music, and streaming video. Some states consider all of these types of products to be taxable or not, while others call out specific taxability depending upon the product.

In Florida, digital products are not taxable. Any charge to view, access, download, or obtain information is not subject to sales or use tax so long as the information comes in an electronic format.

In Georgia, beginning January 1, 2024, digital products are taxable. Effective Jan. 1, 2024, specified digital products, other digital goods, and digital codes sold to an end user in the state are subject to state sales and use tax, provided that the end user receives the right of permanent use of such products, goods, or codes and the transaction is not conditioned upon continued payment by the end user.

5. Sales Tax Holidays

States often offer sales tax holidays during specific times of the year, during which certain items are sold tax-free. These vary greatly by state. Here’s how Florida and Georgia shake out.

Florida has a plethora of sales tax holidays which range from May to September. Some items that are sold tax-free during these times are school supplies, computers, clothing, home appliances, and disaster preparedness items. For more information on these sales tax holidays, click here.

Georgia does not have a sales tax holiday.

For more information on sales tax holidays, click here.

6. Economy

In Florida, tourism makes up one of the largest sectors of the state economy. Amusement parks, especially in the Greater Orlando area, make up a significant portion of tourism. The Walt Disney World Resort is the most visited vacation resort in the world. Many beach towns are popular tourist destinations, particularly during winter and spring break.

Agriculture is the second largest industry in Florida. Citrus fruit, especially oranges, are a major part of the economy, and Florida produces the majority of citrus fruit grown in the United States. Other products include sugarcane, tomatoes, and celery. The state is the largest producer of sweet corn and green beans in the U.S. The state is the largest producer of watermelons in the country. It also produces the most tomatoes, strawberries, and sugar.

Atlanta, the capital of Georgia, is a global city, an important node in the global economic system. It is also home to many large companies. There are 17 Fortune 500 companies and 26 Fortune 1000 companies with headquarters in Georgia, including Home Depot, UPS, Coca-Cola, TSYS, Delta Air Lines, Aflac, Southern Company, Anthem, Inc., and SunTrust Banks. Georgia is home to Hartsfield-Jackson Atlanta International Airport, one of the world’s busiest airports, measured by both aircraft traffic and passenger traffic.

Aside from the metropolitan centers in the state, farms paint the landscape of the southern part of the state. They produce peanuts, corn, and soybeans. Georgia’s agricultural outputs include poultry and eggs, pecans, peaches, cotton, peanuts, rye, cattle, hogs, dairy products, turfgrass, timber (particularly pine trees), tobacco, and vegetables.

Fun Facts

Florida Fun Facts

  • Port Miami is the world’s largest cruise ship port.
  • I-10, which spans 362 miles in Florida, traverses the panhandle, connecting Pensacola, Tallahassee, Lake City, and Jacksonville, with interchanges with I-75 in Lake City and I-95 in Jacksonville. It is the southernmost interstate in the United States terminating in Santa Monica with a total length of 2,460 miles.
  • Florida is home to Gatorland, the Alligator Capital of the World.
  • The Florida Everglades is the only place on the planet where crocodiles and alligators live together.
  • The highest point in Florida is Britton Hill on the Florida Panhandle and is only 345 feet above sea level.
  • Saint Augustine is the oldest European settlement in North America.
  • Key Largo is known as the Dive Capital of the World.
  • Fort Lauderdale is known as the Venice of America because the city has 185 miles of local waterways.

Georgia Fun Facts

  • Georgia is the largest state east of the Mississippi River in land area.
  • The main headquarters of The Weather Channel is in Atlanta.
  • Georgia is one of the leading states in frequency of tornadoes, though they are rarely stronger than F1.
  • With a coastline on the Atlantic Ocean and its proximity to the Gulf of Mexico, the state is vulnerable to hurricanes.
  • The port of Savannah is the fourth largest seaport in the United States, importing and exporting a total of 2.3 million TEUs per year. A twenty-foot equivalent unit (TEU) is a unit of measure used for capacity in container transportation, as in a container ship.
  • Georgia is in the top five blueberry producers in the United States.
  • In 1829, gold was discovered in the North Georgia Mountains.

We invite you to further explore Florida and Georgia in these earlier blogs we crafted over the years. Our team at Miles Consulting Group is always available to discuss the specifics of your situation, whether in Florida, Georgia, or other U.S. States, and help you navigate the complex tax structures arising from multistate operations. Contact us to help you achieve the best tax efficiencies.

Additional Reading

For a focus on Florida, read this article we wrote.

For a focus of Georgia, read this article we wrote.


Utah & Nevada and Sales Tax- SaaS, Software & Other

This month, we continue our blog series with a contrast of a couple of western states – Utah and Nevada – specifically their treatment of technology items for sales tax purposes.

Wait! Already know you need help with Utah or Nevada issues? Please reach out to us at info@milesconsultinggroup.com

Software as a Service (SaaS) in Utah vs. SaaS in Nevada

Software as a Service (SaaS) is subject to sales tax in several jurisdictions across the country. Approximately half of states do tax the SaaS revenue stream. As you’ll see below, these two states differ regarding their treatment of sales tax for SaaS.

Cloud Computing Services are subject to sales and use tax in Utah.

Utah imposes sales and use tax on license fees for remotely accessed prewritten software, including hosted software, application service provider software, software-as-a-service (SaaS), and cloud computing applications, purchased for use of the software in Utah.

SaaS is exempt from sales and use tax in Nevada.

Nevada has not addressed in its statutes or regulations the application of sales and use tax to cloud computing transactions. Additionally, Nevada has not issued any guidance as to the application of tax to such transactions. However, the treatment of SaaS generally follows the treatment of prewritten computer software, which is exempt from taxation.

Software in Utah vs. Software in Nevada

As with SaaS, the two states differ in the taxation of software transmitted electronically.

Utah imposes sales and use tax on prewritten computer software sold electronically.

Whether delivered electronically or otherwise, prewritten computer software is tangible personal property subject to Utah sales and use tax.

Utah does not impose sales and use tax on custom computer software delivered electronically.

The sale of prewritten computer software delivered electronically is not subject to tax in Nevada. Prewritten software delivered electronically is not subject to sales or use tax within Nevada as the state does not consider the transfer a transfer of tangible personal property.

The sale of custom computer software delivered electronically is not subject to tax in Nevada.

Custom computer software delivered electronically is not subject to Nevada’s sales or use tax.

Digital Goods

States vary in their treatment of electronically delivered goods including e-books, music, and streaming video. Some states consider all of these types of products to be taxable or not, while others call out specific taxability depending upon the product.

In Utah, digital products are mostly taxable. Digital newspapers are nontaxable. However, Utah imposes tax on the sale of any product that is transferred electronically and would be subject to tax if the product were delivered in a manner other than electronically.

In Nevada, digital products are nontaxable. Nevada does not impose tax on the sale of “specified digital products”.

Sales Tax Holidays

States often offer sales tax holidays during specific times of the year, during which certain items are sold tax free. These vary greatly by state. Here’s how Utah and Nevada shake out.

Utah does not have a sales tax holiday.

In Nevada, purchases by National Guard Members are sales tax free. This occurs on October 27-29.

For more information on sales tax holidays, click here.

Special Situations

Nevada is one of 7 states that does not impose a corporate income tax. The state does impose a “Commerce Tax” on businesses with Nevada gross income exceeding $4M in the taxable year.

Economy

Major industries of Utah include mining, cattle ranching, salt production, and government services. In eastern Utah, petroleum production is a major industry. Near Salt Lake City, petroleum refining is done by a number of oil companies. In central Utah, coal production accounts for much of the mining activity.

Tourism is a major industry in Utah. With 5 national parks (Arches, Bryce Canyon, Canyonlands, Capitol Reef, and Zion), Utah has the third most national parks of any state after Alaska and California. In addition, Utah features 8 national monuments (Cedar Breaks, Dinosaur, Grand Staircase-Escalante, Hovenweep, National Bridges, Bears Ears, Rainbow Bridge, and Timpanogos Cave), two national recreation areas (Flaming Gorge and Glen Canyon) seven national forests (Ashley, Caribou-Targhee, Dixie, Fishlake, Manti-La Sal, Sawtooth, and Uinta-Wasatch-Cache), and numerous state parks and monuments.

The economy of Nevada is tied to tourism (especially entertainment and gambling related), mining, and cattle ranching. Nevada’s industrial outputs are tourism, mining, machinery, printing and publishing, food processing, and electric equipment.

Cattle ranching is a major economic activity in rural Nevada. Nevada’s agricultural outputs are cattle, hay, alfalfa, dairy products, onions, and potatoes. Over 90% of Nevada’s 484,000 acres of cropland is used to grow Hay, mostly alfalfa, for livestock feed.

Utah Fun Facts:

  • Utah’s Great Salt Lake is about four times saltier than any of the world’s oceans. If a person boiled 1 quart of water from the saltiest part of the lake, a half cup of salt would remain. It is so salty because as the ancient Lake Bonneville dried up, salt and other minerals were left behind. Because the shrinking lake had no stream out to sea, the salt deposits became concentrated in the lake.
  • The name “Utah” is derived from the name of the Ute Native American tribe. The name means “people of the mountains.”
  • Utah is the second-driest state in the United States after Nevada. On average, Utah has about 300 sunny days a year.
  • Kanab, Utah, is known as “Little Hollywood” because over 100 movies (mostly westerns) and many TV series have been filmed in Utah since 1924. Famous movies include Stage Coach, The Lone Ranger, Gunsmoke, Planet of the Apes, The Outlaw Josey Wales, and Sergeants 3.
  • Lagoon, located in Farmington, Utah, is the oldest operating amusement park in the American West, and its original roller coaster, named Old Woodie, is the 3rd oldest in the nation.
  • Because of the state’s high elevation and desert-like climate, its snow is dry and powdery. Hence, Utah claims to have the “Greatest Snow on Earth.”
  • One of the most unique places in Utah is the Bonneville Salt Flats, named after the ancient sea that covered the area. Stretching over 30,000 acres, the white salt is millions of years old.
    Utah has the highest consumption of Jell-O in the United States. In fact, Jell-O is Utah’s state snack.

Nevada Fun Facts:

  • Nevada takes its name from a Spanish word meaning snow-capped.
  • Nevada is the largest gold producing state in the nation. It is second in the world behind South Africa.
  • It would take 288 years for one person to spend one night in every hotel room in Las Vegas.
  • U.S. route 50 is known as the loneliest road in America.
  • Construction worker hard hats were first invented specifically for workers on the Hoover Dam in 1933.
    In Death Valley, the Kangaroo Rat can live its entire life without drinking a drop of liquid.

We invite you to further explore Utah and Nevada in these earlier blogs we crafted over the years. Our team at Miles Consulting Group is always available to discuss the specifics of your situation, whether in Utah, Nevada, or other U.S. States, and help you navigate the complex tax structures arising from multistate operations. Call us to help you achieve the best tax efficiencies.


The Role of Technology in Streamlining Food Sales Tax Compliance

In the intricate world of the food industry, where flavor and innovation meet, another essential ingredient often goes unnoticed: sales tax compliance. Complying with sales tax regulations is not just a legal obligation—it’s a crucial component of financial stewardship. For businesses in the food sector, which operates at the intersection of consumer demand, perishable goods, and intricate pricing models, ensuring accurate and efficient sales tax compliance is vital.

Enter technology—a force that is now an important part of every facet of modern business. This article will unravel the complexities of taxation in the food industry and spotlight the advantages that technology brings to the table, where compliance is concerned.

But before we unpack anything further, we need to make mention of the importance of the ‘human touch,’ in matters of tax compliance. Primarily – before considering any form of automation – a qualified consultant must view your situation, to identify tax requirements per state, as well as certain areas of possible non-compliance that require remediation. This review could include nexus requirements, taxability, exemptions, and even the identification of states that require registration. Only when this overview of your tax situation is defined and in place, should you move toward bringing automation into more areas of your operations. Miles Consulting is that human touch – it’s what we do for our clients.   

That said, here’s what you can discover in this article:

  1. Challenges of Food Sales Tax Compliance:
    • Challenges include diverse product categories and regulations, fluctuating tax rates, complex exemption criteria, accurate tax calculations, record-keeping burden, operational complexities, rapid technological changes, consequences of non-compliance, and cross-border considerations.
  2. Benefits of Technology in Food Sales Tax Compliance:
    • Technology automates tax calculations, eliminates errors, streamlines filing and reporting, offers real-time updates, handles multi-jurisdictional complexities, saves time and costs, enhances decision-making, provides scalability, and reduces stress and risk.
  3. Guidelines for Selecting an Appropriate Technology Solution:
    • Consider budgeting, harmonizing integration with existing systems, and ensuring compatibility for a seamless transition.
  4. Future Trends and Developments in Food Sales Tax Technology:
    • Predictive AI and ML capabilities: Using artificial intelligence and machine learning to forecast future events or trends.
    • Advanced automation: Employing advanced technology to perform tasks and processes with minimal human intervention.
    • Enhanced data analytics: Improving the analysis of data to extract valuable insights and patterns.
    • Blockchain integration: Incorporating blockchain technology for secure and transparent record-keeping and transactions.
    • Adaptive compliance: Adjusting and staying compliant with changing regulations and rules in real-time, often through automation.

Still not what you’re looking for? No problem – let’s talk. Reach out to us at info@milesconsultinggroup.com.

1. Challenges of Food Sales Tax Compliance

Food sales tax compliance presents a multitude of intricate challenges that businesses in the food industry must confront. These challenges encompass a range of issues, from deciphering varying tax rates and exemptions to ensuring accurate tax calculations and reporting. The nature of these challenges underscores the need for meticulous attention and expertise to avoid potential financial setbacks and reputational damage. These are some of the challenges faced by businesses:

  1. Diverse Product Categories and Regulations: The food industry is characterized by a vast and diverse array of products, each falling under different tax regulations. From raw agricultural produce to processed and prepared meals, every product category may have its unique tax treatment and exemptions. Navigating this intricate web of regulations demands a comprehensive understanding of the tax code and the ability to accurately categorize products.
  2. Fluctuating Tax Rates: Tax rates on food products can vary significantly based on factors such as location, type of product, and even the intended use (e.g., grocery consumption versus restaurant service). Keeping track of these fluctuating tax rates, which may change due to legislative decisions, can be a daunting task for businesses operating in multiple regions or jurisdictions.
  3. Complex Exemption Criteria: Exemptions for certain food items further complicate tax compliance. While some staple foods might be exempt from sales tax, the criteria for exemption can be intricate and subject to interpretation. Determining which items qualify for exemptions and ensuring proper documentation often requires a deep understanding of local tax laws.
  4. Accurate Tax Calculations: The accuracy of tax calculations ensures businesses avoid under or overcharging customers. Automated systems used for calculating taxes must be configured correctly at the start, to align with the specific tax rates and exemptions applicable to each product. Failure to do so can result in financial losses, customer disputes, and potential legal consequences.
  5. Record Keeping and Reporting Burden: Compliance involves meticulous record-keeping and regular reporting of sales tax to relevant tax authorities. The volume of transactions, each subject to varying tax rates and exemptions, can quickly become overwhelming. Mistakes in reporting can trigger audits, penalties, and a tarnished business reputation.
  6. Operational Complexities: Implementing effective tax compliance strategies necessitates coordination across different departments within a business. Sales, finance, and legal teams must work together to ensure that the right taxes are collected, recorded, and remitted appropriately. This coordination can be challenging, particularly for larger organizations with complex operational structures.
  7. Rapid Technological Changes: The landscape of tax compliance is constantly evolving, with new technologies and digital platforms being introduced. Adapting to these changes and integrating them into existing systems can be time-consuming and resource-intensive, especially for businesses with limited technological expertise.
  8. Consequences of Non-Compliance: Failing to navigate these challenges successfully can have severe consequences. Beyond financial losses due to errors or penalties, non-compliance can lead to audits, legal actions, and damage to the brand’s reputation. Building and maintaining customer trust becomes increasingly difficult if pricing discrepancies or tax-related issues are frequent. Further, in an industry where margins are already tight, an error in sales tax (which might be 8-9%) can wipe out profits entirely.
  9. Cross-Border Considerations: For businesses engaged in international trade or e-commerce, the challenges of food sales tax compliance extend beyond domestic borders. Navigating the complex web of international tax laws, treaties, and customs regulations adds another layer of complexity to the compliance process.

2. Benefits of Technology in Food Sales Tax Compliance

The integration of technology into the realm of food sales tax compliance is the right solve for efficiency and accuracy in tax compliance. Modern software solutions can automate and simplify these complex processes. Here are some of the key advantages:

  1. Automated Sales Tax Calculations: Technology introduces a game-changing feature through automated sales tax calculations. Advanced software can effortlessly and accurately compute sales tax based on a myriad of variables, including product type, location, and applicable exemptions. This automation ensures real-time accuracy, eliminating the need for labor-intensive and error-prone manual calculations.
  2. Error Elimination: With technology, human errors, which often accompany manual tax calculations, become a thing of the past. Automated systems meticulously cross-reference data, significantly reducing the risk of discrepancies that could lead to financial inaccuracies and compliance issues. (As an example, in a restaurant setting, a properly configured Point of Sale system is key to proper compliance, and is a must in an audit situation.)
  3. Efficient Filing and Reporting: Technology streamlines the often arduous tasks of filing tax returns and maintaining comprehensive records. Businesses can leverage advanced software to generate meticulous reports and documentation, expediting the filing process. This not only saves valuable time but also cultivates a robust system of record-keeping, which is vital for audit readiness and overall financial transparency.
  4. Real-time Updates and Compliance: Modern tax compliance software can be configured to stay up-to-date with ever-changing tax rates, regulations, and exemptions. This ensures that businesses are always in alignment with the latest requirements, mitigating the risk of non-compliance due to outdated information.
  5. Multi-Jurisdictional Adaptability: For food businesses operating across different regions or even internationally, technology offers the capability to navigate the complexities of multi-jurisdictional tax compliance. Automated systems can account for varying tax rates and rules in different locations, providing a centralized solution for businesses with widespread operations.
  6. Cost and Time Savings: Technology’s role in reducing manual efforts extends to significant cost and time savings. The personnel previously dedicated to intricate tax calculations and administrative tasks can be redeployed to more value-added activities, fostering business growth and innovation.
  7. Enhanced Decision-Making: Advanced tax compliance software often comes with built-in analytics and reporting tools. Businesses can gain valuable insights from data trends, helping them make informed decisions about pricing strategies, product offerings, and expansion plans.
  8. Scalability and Flexibility: Whether a business is a small local eatery or a large-scale food production company, technology offers scalability and flexibility. Software solutions can be tailored to meet the specific needs and scale of the business, accommodating growth and changes in compliance requirements.
  9. Reduced Stress and Risk: The complexity of tax compliance can be a major stressor for businesses. Technology alleviates this burden by providing a reliable and automated framework. This, in turn, reduces the risk of costly errors, penalties, and reputational damage arising from compliance missteps.

3. Guidelines for Selecting an Appropriate Technology Solution

When embarking on the path of technology integration, determining your business requirements and objectives is the first important step. Opting for a solution should be a process that seamlessly merges with ongoing operations, amplifying efficiency rather than causing disruptions. Here’s what to think about:

The Role of Budgeting

Financial considerations hold a pivotal role in this decision-making journey. While technology offers an array of advantages, it’s still crucial to choose a solution that aligns with the business’s budgetary constraints.

Harmonizing Integration

The introduction of technology should seamlessly blend with existing systems and workflows. Ensuring compatibility guarantees a frictionless transition, averting potential challenges that might arise from disjointed operations.

4. Future Trends and Developments in Food Sales Tax Technology

The evolution of software solutions is an ongoing journey. Expect to witness the emergence of more sophisticated features and functionalities that cater specifically to the intricacies of the food industry. Here are just a few potential developments:

Specialized Software Solutions

Look forward to software solutions specifically tailored to the unique needs of the food industry. These specialized tools will offer streamlined and precise sales tax compliance processes, taking into account the intricacies of food-related transactions.

Predictive AI and ML

The integration of Artificial Intelligence (AI) and Machine Learning (ML) will usher in a new era of predictive capabilities. These technologies will enable businesses to anticipate shifts in tax regulations, empowering them to proactively adjust their compliance strategies before changes take effect.

Automation for Efficiency

Advanced automation will play a pivotal role in enhancing efficiency. By automating routine tasks such as data entry, calculations, and reporting, businesses can reduce the risk of errors and free up valuable resources to focus on core operations.

Enhanced Data Analytics

Future software solutions will offer enhanced data analytics capabilities, providing deeper insights into sales tax trends and financial performance. Real-time reporting and analytics will enable businesses to make informed decisions and optimize their tax strategies.

Blockchain Integration

By using a technology that creates an unchangeable and super-secure record of transactions, blockchain integration makes sure that tax information is always correct and trustworthy.

Adaptive Compliance

AI-driven solutions will adapt to evolving tax codes and regulations. These systems will continuously update to incorporate changes in sales tax laws, ensuring ongoing accuracy and compliance without the need for manual intervention.

Embracing these forthcoming trends positions food industry businesses at the forefront of efficient, future-ready sales tax compliance, enabling them to navigate the evolving landscape with confidence.

In the food sector, accepting technology allows businesses to streamline operations and enhance financial accuracy – it’s a recipe for business prosperity. Just don’t forget that ‘human touch’ – your business’s nexus requirements, taxability, exemptions, and the like, must all be considered. It’s an overview of your tax situation and compliance obligations, and is only properly defined by a trusted, competent consultant. Once you have that view, technology, and the automation it creates, can then be established.

Miles is your trusted consultant in all of these matters – click here to contact us.


Navigating the Risks and Benefits of Voluntary Disclosure Agreements

Addressing tax compliance isn't just a legal responsibility; it's a strategic imperative in business. A Voluntary Disclosure Agreement (VDA) stands as a powerful tool for businesses seeking to correct past mistakes and pave the way for a future marked by fiscal integrity. In our experience, our clients tend to engage in VDAs for both of these reasons. They want to do “the right thing” while minimizing their tax burdens for retroactive liabilities.

If that all seems little weighty for just an article intro, don’t fret – here at Miles Consulting, we endeavor to make it all a little less scary. This article delves into the risks, benefits, and nuances of these VDAs, illuminating the path toward informed decision-making.

Here’s what you’ll find:

1. What Is a Voluntary Disclosure Agreement (VDA)?:

A VDA is a contract between a company and a state that outlines the benefits for both parties when a taxpayer rectifies retroactive tax exposure.

2. The Advantages of Voluntary Disclosure:

Voluntary disclosure programs provide reduced penalties, limited lookback periods, reduced audit exposure, and confidential handling of the disclosure process.

3. Eligibility and Participation Requirements:

Businesses must meet specific criteria, including full disclosure and compliance with payment terms, to participate in voluntary disclosure programs.

4. Unlocking the Benefits of Voluntary Disclosure:

Voluntary disclosure programs minimize financial impact, reduce audit exposure, and uphold business integrity through confidentiality.

5. Navigating the Risks of Disclosure:

Businesses must be aware of potential risks such as unintended audits, unanticipated tax liabilities, and data sharing between states when entering voluntary disclosure programs.

6. Evaluating the Path Forward:

A careful evaluation involves identifying issues, assessing benefits, evaluating risks, and conducting a comparative analysis to determine the most suitable compliance path.

Can’t find what you need? Let’s talk – reach out to us at info@milesconsultinggroup.com.

1.What IS a VDA?

A VDA is a contract between a company and a state that outlines the benefits for both parties when a taxpayer becomes compliant for past tax exposure (sales tax, income tax, or both). It involves said taxpayer coming forward voluntarily to settle outstanding liabilities, before the state identifies these liabilities as taxation concerns. It’s important to note that companies can generally only participate in a VDA if they have not been previously contacted by the state and/or they have not collected (and not remitted) the sales tax.

VDAs offer a strategic avenue for rectifying past tax issues and setting your business on a path of financial stability – and of course, a good tax standing with the state.

2. The Advantages of Voluntary Disclosure

VDAs offer several compelling advantages for businesses:

  1. Reduced Penalties: Participating in the VDAs can lead to a significant reduction in penalties (and interest in rare cases) associated with past tax liabilities. This financial relief can alleviate the burden on businesses and improve their overall fiscal health.
  2. Limited Lookback Period: State programs often specify a limited lookback period during which businesses must address past tax liabilities. This period typically ranges from three to four years.
  3. Mitigated Audit Exposure: By voluntarily disclosing past tax discrepancies, businesses can shift their focus to future compliance. This proactive approach reduces the likelihood of intrusive audits, providing a more secure operational environment.
  4. Confidential Handling: The program ensures discreet handling of the voluntary disclosure process, maintaining confidentiality and instilling confidence in businesses as they rectify their tax liabilities.
  5.  Offensive Advantage:  The business has the advantage of being in the driver’s seat with respect to timing, documentation provided, etc., as opposed to being on defense in an audit situation.

3. Eligibility and Participation Requirements

The eligibility and participation requirements for VDAs typically include:

  1. Unregistered Taxpayers: Businesses that have previously not registered for sales or use tax in a particular state may be eligible to participate. This applies to businesses that have conducted activities triggering tax obligations in that state.
  2. Full Disclosure: Businesses must provide a complete and accurate disclosure of their past tax liabilities, including details of transactions and potential tax owed.
  3. Compliance with Payment Terms: Participating businesses must agree to comply with the payment terms and conditions set forth by each state’s VDA, including remitting any taxes and interest owed within the stipulated time frame.
  4. No Ongoing Non-Compliance: To maintain eligibility, businesses must commit to ongoing compliance with state tax laws and obligations beyond the voluntary disclosure process.

It's important for businesses to carefully review the specific eligibility and participation requirements outlined by the program for the state in question. Seeking guidance from tax professionals can help ensure that businesses meet the necessary criteria and navigate the disclosure process successfully. We can help!

4. Unlocking the Benefits of Voluntary Disclosure

  1. Minimized Financial Impact: Alleviating Fiscal Burdens

Embracing VDAs can substantially ease the financial strain on your business. Reduced penalties and limited lookback periods serve as a lifeline, lessening the weight of past errors. By taking the initiative, you pave the way for a healthier bottom line, preserving valuable resources and bolstering fiscal stability.

Our clients also often ask about reduced or alleviated interest. In most states, interest is statutory and not able to be waived. The notable exceptions are Texas, which does waive interest in a VDA, and New York which charges a lower interest rate if companies come forward in a VDA versus if they are selected for a non-compliance audit.

  1. Audit Exposure Reduction: Embracing a Forward-Looking Approach

Voluntary disclosure is a strategic shift from dwelling on past missteps to forging a proactive, forward-looking approach in business. By acknowledging errors and seeking resolution, the likelihood of intrusive audits is reduced. This shift in focus promotes a more secure compliance environment, allowing your team to concentrate on future growth and strategic goals. We will note here that states do not contractually agree in the VDA not to audit the VDA period or future periods. However, in our many years of experience, we’ve very rarely seen a state audit the VDA period.

  1. Discreet Confidence: Upholding Business Integrity

Confidentiality provisions inherent in VDAs provide a layer of discreet handling. The assurance that your efforts are handled with discretion instills confidence within your organization. This confidentiality preserves your business's integrity, allowing you to address compliance concerns without unnecessary public exposure.

In the realm of tax compliance, VDAs offer more than financial relief; they unlock a pathway to renewed fiscal health, reputation protection, reduced audit exposure, and fortified business integrity. By embracing these benefits, businesses position themselves for a future defined by responsible practices and sustained growth.

5. Navigating the Risks of Disclosure

While VDAs offer a path to rectify past errors and achieve compliance, businesses must navigate potential risks that could impact their journey:

  1. Unintended Audits: Unveiling Scrutiny

Taking the step towards voluntary disclosure might inadvertently shine a spotlight on your business, attracting the attention of tax authorities and potentially triggering an audit. This unintended consequence could introduce complexities that require careful management. Again, as noted above, we’ve seen very few states ever audit the VDA period. One notable exception is New York, which may on occasion audit the VDA period.

  1. Unanticipated Tax Liability: Balancing Expectations

In some cases, engaging in voluntary disclosure may reveal a greater tax liability than initially anticipated. While the program aims to provide relief, the discovery of higher obligations could offset the expected benefits, introducing financial challenges. As consultants, we don’t ever want our clients to meet with that kind of surprise. We always work with them to calculate the exposure before coming forward in a VDA.  There are companies out there (yes, we’ve seen them) that push their clients into filing VDAs quickly and in great volume. Oftentimes, the full exposure has not been calculated. Our team takes a measured approach that thoughtfully considers the ramifications and cost/benefit of VDA in each state to be considered. We caution readers against entering into VDAs without such thoughtful analysis up front. Rather, talk to us first!

  1. Identification in Other States

We’ve included this here because companies are often concerned that states share data, and that by coming forward in a VDA in one state, they will be contacted by neighboring states. And while we cannot guarantee that they won’t, we also don’t see it happen all that often. Still, it is for this reason that we don’t generally recommend using the VDA program offered by the Multistate Tax Commission (“MTC”) (because we do believe that data is more likely to be shared there). That said, we do recommend to clients that once they embark on a program to come forward and voluntarily file, that they do have a path to complete all the VDAs and filings for multiple states within a reasonable timeframe. If a company is in non-compliance, there is always a ‘game of cat and mouse’ to see if the company can come forward in a qualifying VDA before they are notified for audit. And, the longer a company is in non-compliance the more liability continues to accrue before the company can become registered and collect and remit tax.

6. Evaluating the Path Forward

Embarking on the path of voluntary disclosure requires a careful evaluation of your unique circumstances:

  1. Issue Identification: Precision in Problem-Solving

Begin by conducting a comprehensive review of your state tax landscape. Identify areas where disclosure is necessary, ensuring a precise understanding of the issues at hand.

  1. Benefits Assessment: Weighing Relief Potential

Quantify the potential benefits and savings that voluntary disclosure can provide. Monetary benefits include reduction of penalties and reduced lookback. These can be big dollars. Penalties are often in the 15-20% of tax owed realm. What’s more, reduced lookback means that a company may be able to shed the liability of some of its earlier years. Being on the offense in the negotiations (as opposed to having to deal with the complexities of an audit – where the state is on the offense) is also a huge benefit.

  1. Risk Evaluation: Balancing Potential Consequences

Thoroughly assess the risks associated with voluntary disclosure. Consider how the potential unintended outcomes might impact your business and weigh them against the benefits you anticipate. As a general rule, we advise our clients that the benefits of a VDA most often outweigh the risks. Why? Let’s talk – reach out to us here.

  1. Comparative Analysis: Exploring Alternatives

Before finalizing your decision, perform a comparative analysis. Evaluate voluntary disclosure against other compliance options, such as contesting penalties, back-filing returns outside of a VDA or engaging in audit defense (generally not a great option), to determine the most suitable path forward.

With a clear understanding of both the benefits and risks, your business can make an informed choice that aligns with its goals and values. Through careful evaluation, you pave the way for a more secure and compliant future.

In the balance of informed decisions, VDAs pave the way to rectify past missteps and embrace fiscal integrity. Guided by our expertise, businesses can confidently traverse the maze of taxation, making choices tailored to their unique circumstances. This is how you can become empowered to take control of your tax, and so foster a future marked by financial responsibility and compliance excellence in business.


Navigating State and Local Sales Tax Rules for Ecommerce Businesses

In the world of ecommerce, where online businesses can operate beyond borders, detailed knowledge of state and local sales tax rules is essential. Do you need help understanding tax rules for your ecommerce business? We can help. Here's a forecast of what this article covers:

1. State and Local Sales Tax Overview

A quick overview of  the basics of sales tax during the rise of ecommerce and the burden of economic nexus.

2. Challenges of Managing Sales Tax Across Multiple Jurisdictions

The challenges of dealing with varying tax rates and rules in different states.

3. Strategic Solutions

Automation, real-time updates, expert guidance, and compliance checks as solutions to manage sales tax complexities.

4. Compliance Obligations for Ecommerce Businesses

The need for multi-state registration, understanding filing deadlines and frequency, reporting and remittance, and the consequences of non-compliance.

5. Streamlining Compliance Through Technology and Expertise

The benefits of sales tax automation software, methodical record-keeping, and outsourcing compliance to experts.

If this doesn’t cover what you need, don’t worry, we can help! Let’s talk – reach out to us at info@milesconsultinggroup.com.

1. State and Local Sales Tax Overview

The requirement for the collection of state or local sales tax calls for a nuanced understanding – and particularly now as ecommerce continues to establish itself as a versatile and lucrative means of doing business. Sales tax, typically levied on the sale of tangible goods (but also extending to specifically enumerated services), extends its reach to online transactions, triggering a web of considerations for ecommerce businesses.

For more on the rise of ecommerce and what it means for online retailers in terms of sales tax, read this article we wrote.

The concept of "nexus," the connection that establishes a business's obligation to collect sales tax, also then comes to the forefront. Understanding the varying nexus thresholds across states and jurisdictions is pivotal for ensuring compliance in a world that is continually trading online.

For more detail on nexus – what you need to know, and how it relates to state tax – read this article we wrote.

2. Challenges of Managing Sales Tax Across Multiple Jurisdictions

Think of your ecommerce business operating across various jurisdictions, each with its own set of rules and tax rates. Managing sales tax across these diverse regions can be quite challenging. Let's explore the complexities and potential pitfalls:

The Geographical Diversity Dilemma

As previously mentioned, ecommerce transactions are not confined by geographical borders and extend to customers in various locations. This expansion leads to a complex issue: the differing tax rates and regulations across different states and localities. Each location will have distinct tax rules to consider.

Determining And Applying The Correct Tax Rates

Consider the following scenario: a customer from State A makes a purchase, necessitating the accurate calculation of sales tax in compliance with State A's regulations. Simultaneously, a customer from State B is engaging in a similar transaction but governed by State B's distinct tax regulations. Now, multiply this situation across numerous states, each having its own tax rate discrepancies, exemptions, and thresholds. As a result, your tax compliance can become a tangled web.

The Consequences of Errors

Any misstep can have serious repercussions. Applying the wrong tax rate can lead to overcharging customers, damaging your reputation and potentially resulting in legal actions. On the flip side, undercharging means you're on the hook to cover the difference, impacting your bottom line and potentially inviting audits. When you consider an average sales tax rate of between 8-9%, an error in collecting and remitting tax can cut deep into profits. We always remind clients that sales tax is a pass-through tax to the seller. It must be collected from the customer and remitted to the state. However, when a seller hasn’t correctly collected and remitted the tax, it can now become the seller’s liability OR it certainly becomes more difficult to try to collect tax from a customer after a sale has been made.

3. Strategic Solutions

Understandably, navigating sales tax in ecommerce can be a complex task. The process is highly manageable with a few strategic approaches:

  1. Automation: Utilize tax software for accurate tax rate calculations, reducing the need for manual work.
  2. Real-time Updates: Stay informed about evolving tax regulations using technology to maintain accuracy.
  3. Expert Advice: Collaborate with tax compliance specialists to navigate complexities and reduce risks. We can help!
  4. Compliance Audits: Regularly review and audit your sales tax procedures to catch discrepancies early.

4. Compliance Obligations for Ecommerce Businesses

These are the critical components of sales tax compliance that every ecommerce business should be well-versed in:

Navigating Multi-State Registration

Each state's unique requirements necessitate a thorough understanding of administrative details. Successfully navigating this landscape depends on grasping thresholds, product taxability, and the specific rules governing each state's registration process.

By thoroughly familiarizing yourself with the particular requirements of each state, you establish the foundation for a compliant operation that adheres to the varied regulatory environments you work within. But let’s be honest, you’ve got plenty of other things to immerse yourself in! This is where Miles Consulting can help – it’s what we do for clients.

Filing Deadlines and Frequency

Meeting filing deadlines is a critical aspect of sales tax compliance, and the rhythm varies from state to state. Depending upon the volume of sales, a company can be required to file either monthly, quarterly, or annually. And even within those timeframes, the actual due dates of returns vary state by state. The key to success lies in harmonizing your operational timeline with the unique deadlines of each jurisdiction. And of course, to keep a good filing calendar.

Reporting and Remittance

The reporting and remittance process relies on accuracy and attention to detail. A thorough comprehension of the necessary documentation for precise reporting is essential. This includes meticulous record-keeping of sales transactions and proper documentation of exemption certificates, where every detail plays a crucial role.

Navigating the landscape of remittance channels is equally crucial. Ensuring the seamless submission of collected taxes to the state governments demands a deft understanding of the appropriate avenues for remittance.

Consequences of Non-Compliance

Stepping outside the boundaries of compliance carries weighty consequences. Penalties and fines can chip away at your bottom line, putting your financial stability at risk. Moreover, the looming specter of audits can disrupt operations and consume valuable resources.

5. Streamlining Compliance Through Technology and Expertise

Here are practical strategies that can make your compliance process more efficient and accurate:

Sales Tax Automation Software: Precision at Your Fingertips

Many sales tax compliance software solutions offer a user-friendly interface and  integration with your existing systems. Together with proper consulting to configure things correctly at the outset,   software can  become a huge tool, allowing you to focus on growing your ecommerce empire.

Methodical Record-Keeping: Your Compliance Safety Net

Effective sales tax management is intricately tied to meticulous record-keeping. Organize your transactions, exemption certificates, and other relevant documents with precision. By establishing a well-structured record-keeping system, you create an audit trail that instills confidence in your compliance efforts and will prepare you for an audit, should one arise.

Outsourcing Compliance: Expert Guidance When You Need It

Here at Miles Consulting, our expertise covers multi-state tax rules for ecommerce, ensuring accurate filings, timely remittance, and proactive risk mitigation. By seeking our guidance, you can alleviate the complexities and gain a compliance partner to support your journey toward success.

We’re your experts. So, for help with any and all multi-state tax issues your online business may be facing, contact Miles today.


Direct Sales and Sales Tax: A Comprehensive Guide

As the sales landscape continues to quickly evolve to more online and less brick and mortar selling, retailers are finding that they must now be even more knowledgeable than ever about managing their sales tax compliance.

This article delves into the intricate relationship between direct sales and sales tax, shedding light on the multifaceted aspects that direct sellers need to navigate. Here’s what you can find out:

1. Types of Direct Sales Subject to Sales Tax:

Direct sales include in-person, online, and multi-level marketing transactions, each with unique implications for sales tax.

2. Record-Keeping and Documentation:

Precise record-keeping is essential for substantiating tax obligations, deductions, and exemptions, reducing audit risks.

3. Calculating and Collecting Sales Tax:

Sellers need to understand sales tax rates, jurisdictions, calculation methods, and the importance of timely remittance.

4. Registering for a Sales Tax Permit:

Obtaining a sales tax permit is the first step towards compliance, but it involves answering questions accurately and understanding nexus.

5. Consequences of Non-Compliance:

Non-compliance can result in penalties, fines, and audits by tax authorities.

6. Navigating Tax-Saving Mechanisms:

Businesses should explore deductions and exemptions based on factors like buyer type, transaction nature, and item category, while navigating state-specific rules.

Can’t find what you need? Let’s talk – reach out to us at info@milesconsultinggroup.com.

1. Types of Direct Sales Subject to Sales Tax

As we write about direct sales here, we’re talking about commerce that is business to consumer (“B2C”) and business to business (“B2B”). Direct sales encompass a spectrum of transactions, each with its own distinct characteristics and implications for sales tax. These include:

  1. In-person sales (brick and mortar location): These traditional sales take place at physical storefronts, requiring sellers to consider state and local sales tax rates that vary based on jurisdiction. Accurate determination of the applicable sales tax rate is crucial.
  2. Online and e-commerce sales: The digital age has given rise to online sales, which carry their own set of complexities. Sellers must determine "nexus," or their level of connection to a particular state, which determines whether they are obligated to collect sales tax on sales made to customers in that state. The 2018 Supreme Court decision in South Dakota v. Wayfair further complicated  the criteria for establishing nexus. Here’s everything you need to know.
  3. Multi-level marketing sales: In the realm of multi-level marketing (MLM), sales tax obligations often extend beyond the initial seller to subsequent tiers of the distribution network. Determining the responsibilities of each party within the MLM structure is crucial to avoid compliance pitfalls.

2. Record-Keeping and Documentation for Direct Sales

Precise record-keeping substantiates tax obligations, deductions, and exemptions. These records provide a safeguard in the event of an audit. Carefully maintaining properly completed (and signed) exemption certificates, resale certificates and other items contemporaneously (rather than having to try to track them down during an audit) is key to good record keeping.

To note - while it is possible to compile some of these documents retroactively, it is so much easier to obtain them at the time of sale.

3. Calculating and Collecting Sales Tax on Direct Sales

Understanding sales tax rates and jurisdictions: The patchwork of sales tax rates across states and localities can be confusing and difficult to track. Sellers also need to navigate the concepts of origin-based and destination-based sales tax, which respectively consider the point of sale and the buyer's location when determining the appropriate tax rate.  Most states are destination based, but origin based does come into play occasionally.

Calculation methods for sales tax: Depending on the state, retailers may need to charge sales tax at either a single-rate (in states such as Massachusetts and Indiana), or a blended-rate which can include the state rate, plus county, city or special district add-ons (as in California, Texas and New York). Because rules and rates are different state to state, it is essential to have a well thought out plan for compliance to accurately calculate tax owed.

Collecting and remitting sales tax to tax authorities: Direct sellers must not only collect sales tax from customers but also ensure its proper remittance to the appropriate tax authorities. This demands meticulous record-keeping and a sound understanding of filing deadlines. The worst “sin” in the sales tax world is when a retailer collects tax but doesn’t remit it to the authorities in a timely manner. Sales taxes are fiduciary in nature (similar to payroll taxes) in that the state is entrusting the retailer to collect the state’s money on its behalf and remit timely.

4. Registering for a Sales Tax Permit

Obtaining a sales tax permit triggers tax compliance in a state. It is but the first step in the process of being a good corporate citizen and committing to regularly file in the state. Here are a few notable points in the process:

Navigating the Application Process

The process of registering for a typical seller’s permit is reasonably straightforward and is similar from state to state. However, it is very important to answer the multiple questions accurately and truthfully. We get calls all the time from potential clients who want to know if they can just register for a seller’s permit in a state and then begin to be in compliance from then on. Unfortunately, it’s not that easy. States ask a series of questions on the registration form that ultimately determine a company’s nexus start date with the state, which may likely be in the past and require some form of remediation. We always caution clients to determine nexus start dates BEFORE quickly filling out a registration form and to work with a professional to make sure they understand the possibility of retroactive liability before finalizing the registration with the state. And as always, we can help!

Be prepared to answer questions about the business, when you began making sales into the state, whether you’ve had any employees or contractors in the state, whether you hold inventory in the state, etc. Taxpayers must also be ready to identify a corporate officer (with their social security number and/or driver’s license) as the “responsible person” for any unpaid taxes or penalties for failure to remit or file. Some of these matters become trickier for foreign-based companies doing business in the US without US employees or a domestic mailing address.

Embracing the Concept of Nexus

The application process reinforces the concept of sales tax nexus – the connection between a business and a jurisdiction that mandates the obligation to collect and remit taxes.  As mentioned above, reviewing nexus triggering dates must come before registration for a sales permit. As direct sellers provide goods or services within specific states, they trigger this connection and the corresponding tax responsibility.

5. Consequences of Non-Compliance with Sales Tax Regulations

Penalties and fines for non-payment or underpayment of sales tax: Non-compliance can lead to steep penalties and fines, draining resources that could be better utilized elsewhere.

Audits related to sales tax compliance: Tax authorities have the power to conduct audits to ensure compliance. A rigorous adherence to regulations can help mitigate the risk of audits and their associated disruptions.

6. Navigating the Array of Tax-Saving Mechanisms

In the sales tax world, in addition to determining when a company is required to start filing in a state (has achieved nexus), and determining which products are subject to sales tax, taxpayers also must consider if there are any deductions or exemptions that they can avail themselves of.  Exemptions may be based on a variety of factors, including the nature of the buyer (i.e.; a government entity, a non-profit organization – in some states), the nature of the transaction (i.e.; sales for resale), or the nature of the item being sold (i.e.; food items, medical devices, etc.). And again, we note that while these are examples of typical exempt items, they are not the same from state to state. So, it’s really important to navigate each state’s rules, and their rules on keeping documentation to support the exemptions.

Unlocking Tax Relief Through Eligibility Criteria

Eligibility for these tax-saving opportunities hinges on meeting specific criteria that might resonate with the broader goals of certain economic behaviors or even, at its most dramatic, societal well-being. Businesses need to engage in a careful analysis of their offerings and the corresponding tax regulations to identify where these deductions and exemptions apply. This process of alignment not only saves costs but also aligns with the spirit of fostering accessibility and growth within a community. An example of this might be an exemption or deduction allowable for the purchase of equipment used in research and development activities. Or an exemption allowed for the installation of energy saving appliances or solar.

By grasping the various types of direct sales, accurately calculating and collecting sales tax, and following best practices for compliance, direct sellers can work towards financial success. And as you know, you don’t have to go it alone with us as your guide. Contact Miles Consulting today to determine the best direct sales and sales tax solution for your online business.


Calculating and Collecting Sales Tax for SaaS Transactions

Calculating and Collecting Sales Tax for SaaS Transactions

In the digital age, where Software as a Service (SaaS) has become a huge operational tool in organizations, mastering the details of sales tax compliance has become a strategic imperative for SaaS businesses. This compliance isn't just a regulatory checkbox; it's a fundamental pillar of ethical business operations.

This article is a comprehensive exploration of the distinctions surrounding sales tax for SaaS transactions. From understanding the complexities of SaaS taxation to implementing best practices, we equip SaaS businesses with the knowledge needed to tackle sales tax with confidence. Here’s what you can discover:

1. Understanding Sales Tax for SaaS Transactions:

Sales tax for SaaS is complex, and distinguishing between taxable and non-taxable transactions depends on factors like the nature of the service, jurisdictional regulations, bundled services, customization, and exemptions.

2. Navigating the Complexities:

To handle SaaS sales tax complexities, businesses should conduct thorough research, precisely classify services, maintain comprehensive records, leverage advanced technology, and seek expert consultation.

3. Sales Tax Rates for SaaS Transactions:

Sales tax rates for SaaS transactions can vary significantly by jurisdiction. Exceptions like Texas and Connecticut highlight the importance of understanding rate disparities.

4. Calculating Sales Tax for SaaS Transactions:

Calculating sales tax for SaaS involves determination of sourcing (i.e.; where is the product used). Complexities may arise from customer usage, billing, etc.

5. Guidance in SaaS Sales Tax Compliance:

Consulting with experts who have comprehensive expertise and can provide personalized solutions is crucial for SaaS businesses to ensure compliance and efficiency in multi-state tax matters. Miles Consulting offers such expertise.

Still not what you need? We’re always here to help - reach out to us at info@milesconsultinggroup.com

1. Understanding Sales Tax for SaaS Transactions

In the realm of taxation, sales tax extends beyond physical goods to encompass Software as a Service (SaaS) transactions. Businesses operating in the digital domain must comprehend the intricacies of when and how sales tax applies to SaaS services.

Distinguishing Taxable and Non-Taxable SaaS Transactions

The key to lies in distinguishing between taxable and nontaxable transactions. Unlike physical products, SaaS involves intangible services, making tax treatment less straightforward. Tax liability hinges on several factors, necessitating careful analysis:

  1. Nature of the Service Provided: Central to the determination of tax applicability is the nature of the SaaS service offered. Some jurisdictions deem specific types of SaaS, like data storage or access to proprietary software, as taxable services. While it is generally true that subscription offerings of software/SaaS, delivered in the cloud are deemed to be SaaS; there may be nuances that might correctly classify the deliverable as information services, or data processing services. We have several clients who have benefited from a deep dive into their true deliverable.
  2. Jurisdictional Regulations: Sales tax is further compounded by the diverse and often contrasting regulations across different jurisdictions. SaaS providers must be attuned to the tax laws of the states or countries in which they operate or have customers. This includes understanding geographical thresholds for economic nexus in the US, which may trigger tax obligations based on revenue or transaction volume.
  3. Bundled Services: The packaging of multiple services within a SaaS subscription can complicate the tax determination process. When SaaS is bundled with other services or features, dissecting the taxable portion from the nontaxable elements becomes paramount. This requires a meticulous allocation of charges to ensure accurate tax assessment. More on this later.
  4. Customization and Personalization: SaaS offerings that involve customization or personalization for individual customers can influence tax liability. Some jurisdictions may consider customization of  a SaaS offering  as non-taxable, while standardized services may be treated differently. Further, it may make a difference if a related service is separately stated and accounted for.
  5. Use vs. Access: The distinction between providing access to software versus granting the right to use it can be a pivotal factor in determining tax applicability. In some cases, merely granting access may be nontaxable, while providing the right to use software functionalities could trigger tax obligations.
  6. Exemption Eligibility: Just as exemptions exist for tangible products, certain SaaS transactions may also qualify for exemptions based on specific criteria. Businesses must meticulously assess whether their SaaS service falls under any exemption categories, further underscoring the need for accurate categorization.

2. Navigating the Complexities

To navigate SaaS sales tax complexities, businesses should:

  1. Thoroughly Research: Vigilant research into the tax laws of relevant jurisdictions is paramount. This involves staying informed about updates, changes, and interpretations that may impact SaaS taxation.
  2. Determine Precise Classification: Accurate classification of the SaaS service provided is essential. This involves a detailed analysis of the functionalities, features, and nature of the service to determine its tax status.
  3. Ensure Comprehensive Record-Keeping: Diligent record-keeping is vital to substantiate tax decisions and demonstrate compliance in the event of audits or inquiries.
  4. Use Advanced Technology: Leveraging technology, such as automated tax compliance software, can streamline tax calculations and reporting, mitigating the risk of errors and ensuring accurate tax collection.
  5. Seek Expert Consultation: Given the intricate and ever-evolving nature of SaaS sales tax, seeking advice from tax consultants well-versed in digital taxation can provide invaluable insights and guidance. And that’s where we come in!

3. Sales Tax Rates for SaaS Transactions

State and local sales tax rates can be complex (due to varying county or local rates)  . Within the confines of a single state, rates can vary significantly, adding an extra layer of challenge for businesses aiming to ensure accurate sales tax compliance.

This means that determining the precise tax rate involves a meticulous grasp of each jurisdictional boundary. A misstep in this evaluation could have far-reaching consequences, ranging from under-collection, leading to potential financial penalties, to over-collection, which might erode consumer trust.

Exceptions

It is noteworthy that, in general, sales tax rates for SaaS transactions align with those applicable to other products and services. However, there are some exceptions – for example:

  • Texas: In the state of Texas, the treatment of SaaS transactions diverges from the norm. Here, SaaS is classified as data processing services. Consequently, only 80% of the SaaS price is subject to the standard sales tax rate. This distinction highlights that, in this case, it's not merely the rate that differs but the proportion of the price that is subject to the sales tax at the standard rate.
  • Connecticut: In the state of Connecticut, a unique approach is taken to taxing SaaS and other qualified software items. Here, such transactions are subject to a reduced sales tax rate of 1%. This differential taxation underscores the state's commitment to fostering an environment that encourages SaaS adoption and technological advancement.

These exceptions serve as reminders that sales tax compliance for SaaS transactions requires not only an understanding of the varying rates but also a keen awareness of the processes that can significantly impact the tax calculation process. A vigilant approach to discerning such deviations is pivotal for SaaS businesses aiming to maintain compliance and minimize any potential pitfalls that might arise due to rate disparities.

4. Calculating Sales Tax for SaaS Transactions

Calculating sales tax for SaaS transactions requires a detailed approach tailored to the evolving digital landscape. The choice of tax calculation method has significant implications for both businesses and customers.

Considerations for Sourcing for SaaS

In the world of tangible products sold across state lines, it is generally fairly easy to determine the location at which the transaction should be subject to sales tax – it’s the “ship to” location. So, if a company ships office supplies from California to a customer in Texas, those supplies will be subject to tax in Texas.

But what about the cloud delivery world of SaaS? It’s not “shipped” anywhere – it’s accessed in the cloud. So, where does the sale occur?  Should it be sourced (and taxed) at the billing address of the customer’s headquarters? If a B2C sale, should it be sourced to the address of the credit card address of the customer? Or should it be sourced to where the customer is using the product? What if there are multiple users related to one invoice? Practically it may be difficult to properly source a SaaS transaction to the place at which the benefit is received (which is easy in the case of office supplies).  We work with our clients to best determine the most reasonable sourcing approach for their SaaS deliverables – even if that might not be initially readily apparent.

Addressing Complexities in Tax Calculations

The SaaS landscape introduces an array of complexities that demand mitigation. These complexities can include:

  1. Bundled Services: As mentioned, many SaaS providers offer bundled packages that include multiple services or features (for instance, a SaaS subscription bundled with some consulting or configuration services). Tax treatment for such bundles requires careful analysis to allocate the appropriate portion of the charge to taxable and nontaxable components. Transparently unbundling these components is essential to ensure accurate tax assessment.
  2. Tiered Pricing Models: SaaS subscription models often involve tiered pricing, where customers pay varying amounts for different levels of service. Tax treatment may differ across tiers, further compounding the calculation process. Businesses must meticulously assess the tax implications of each tier and ensure consistent and compliant tax collection.
  3. Geographic Variability: The digital nature of SaaS transactions means that customers can be located across diverse jurisdictions. Determining the correct tax rate for each customer becomes a challenge, especially considering the potential for multiple tax rates within a single jurisdiction. As mentioned above, it may be difficult to determine where the software is used.
  4. Customization and Usage: SaaS services that involve customization or usage-based pricing add layers of complexity to tax calculations. Distinguishing between taxable base fees and nontaxable usage fees requires accurate tracking and assessment.
  5. Exemption Considerations: Some SaaS transactions may qualify for tax exemptions based on the nature of the service or the customer's status (e.g., non-profit organizations). Properly identifying and applying exemptions necessitates a thorough understanding of local tax laws.

5. Guidance in SaaS Sales Tax Compliance: The Human Touch

Comprehensive Expertise

SaaS sales tax compliance requires more than just technology. And that’s where we come in - our seasoned consultants bring in-depth knowledge and understanding of evolving tax regulations, ensuring your business stays on the right side of the law.

Personalized Solutions

Off-the-shelf software solutions may fall short in addressing your unique needs. Our consultants craft personalized strategies that align with your specific business model, industry, and growth trajectory, maximizing compliance efficiency.

Miles Consulting is your human touch in multi-state tax solutions for SaaS – reach out to us at info@milesconsultinggroup.com.


New York & New Jersey and Sales Tax – SaaS, Software & Other

Article update: August 2024

Our blogs about SaaS and software issues get a lot of attention from our readers. So, we are refreshing some of our more popular states in our “compare and contrast” series. This month, we continue our blog series with a contrast of a couple of Northeast states – New York and New Jersey – specifically their treatment of technology items for sales tax purposes. While there are some similarities in these neighbouring states, there are also some significant differences.

Here’s what you can find out:

  1. New York Sales Tax:
  • SaaS is taxable in New York.
  • Cloud Computing Services are subject to sales and use tax.
  • Prewritten computer software is considered tangible personal property and is taxable.
  • Custom software delivered electronically is exempt from tax.
  1. New Jersey Sales Tax:
  • SaaS is exempt from sales and use tax unless it is an information service.
  • Cloud computing services where software is accessed but not delivered are not taxable.
  • Prewritten computer software delivered electronically is taxable unless used exclusively in business.
  • Custom software delivered electronically is exempt from tax.
  1. SaaS Taxation:
  • SaaS is taxable in New York as a license to access software remotely.
  • SaaS is exempt in New Jersey unless classified as an information service.
  1. Digital Goods Taxation:
  • New York: Digital products are generally nontaxable; NYC follows state taxation rules.
  • New Jersey: Specified digital products transferred electronically are taxable; accessed but not delivered products are exempt.
  1. Sales Tax Holidays:
  • New York: No sales tax holiday.
  • New Jersey: Sales tax holiday from August 26 to September 4, covering school supplies, art supplies, instructional materials, and computers.
  1. Economy:
  • New York: Major financial center; significant agricultural production.
  • New Jersey: Significant agricultural production; important shipping and port location; mineral mining and forestry are vital industries.

Wait! Already know you need help with New York or New Jersey issues? Please reach out to us at info@milesconsultinggroup.com.

1. New York Sales Tax

Software as a Service (SaaS) is subject to sales tax in several jurisdictions across the country. Approximately half of states do tax the SaaS revenue stream. As you’ll see below, both states differ regarding their treatment of sales tax.

Cloud Computing Services are subject to sales and use tax in New York and New York City. The sale to a New York purchaser of a license to remotely access prewritten software is subject to tax and the sale is sourced to the jurisdiction in which the purchaser uses or directs the use of the software.

2. New Jersey Sales Tax

SaaS is exempt from sales and use tax in New Jersey unless it meets the definition of an information service. SaaS is not considered a transfer of tangible personal property and is not an enumerated taxable service. Of course, as with most things sales tax, the devil is in the details with respect to when a company’s revenue stream might be classified as an information service.

New Jersey statutes and regulations do not specifically address the taxability of cloud computing. However, the New Jersey Division of Taxation has published a letter ruling addressing the taxability of cloud computing. The division stated web-hosted services where software is only accessed by the user and not delivered or transferred to the user, are not subject to sales and use tax. Thus, the division advised that sales and use tax is not due on a taxpayer’s charge for software as a service, where a user pays a monthly fee in exchange for use of a web application or website hosted on the taxpayer’s computer systems that allows users to create puzzles using the taxpayer’s service to transform their input on the taxpayer’s servers, so long as the software is only accessed by the user and there is no transfer or delivery of the software to the user.

The retail sale of prewritten computer software delivered electronically is subject to tax in New Jersey. However, prewritten software delivered to a purchaser electronically for use exclusively by the purchaser in the purchaser’s trade or business, is not taxable.

The sale of custom software to the purchaser for whom it was designed and delivered electronically is exempt from tax in New Jersey.

3. SaaS Taxation

SaaS is subject to sales tax in New York but is exempt in New Jersey unless it meets the definition of an information service. In New York, SaaS is taxed as a license to access software remotely, whereas, in New Jersey, it is not taxed unless it qualifies as an information service.

4. Digital Goods Taxation

States vary in their treatment of electronically delivered goods including e-books, music, and streaming video. Some states consider all of these types of products to be taxable or not, while others call out specific taxability depending upon the product.

In New York, digital products are nontaxable. New York City generally imposes tax on the same sales and services taxed at the state level. New York does not consider digital products to be tangible personal property subject to tax.

In New Jersey, specified digital products that are transferred electronically are subject to sales and use tax. Tax applies whether the specified digital product is for permanent or less than permanent use and regardless of whether continued payments are to be made for the products. However, specified digital products that are merely accessed but not delivered electronically to the purchaser are exempt from New Jersey sales and use tax.

5. Sales Tax Holidays

States often offer sales tax holidays during specific times of the year, during which certain items are sold tax free. These vary greatly by state. Here’s how New York and New Jersey shake out.

New York does not have a sales tax holiday.

New Jersey previously had a sales tax holiday (in 2022 and 2023), which lasted about 10 days near the beginning of the school year. During this time, school and art supplies, instruction materials, and computers are sold tax free. However, it was repealed in 2024 as part of the state’s budget.

6. Economy

Anchored by Wall Street in the Financial District of lower Manhattan, New York City has been called the most economically powerful city and the leading financial center of the world. Lower Manhattan is the third-largest central business district in the world. New York is also the principal commercial banking center of the United States.

New York is the nation’s third-largest grape producing state, and the second largest wine producer by volume, behind California. The southern finger lakes hillsides, the Hudson Valley, the North Fork of Long Island, and the southern shore of Lake Erie are the primary grape- and wine-growing regions in New York, with many vineyards. New York is a major agricultural producer overall, ranking among the top five states for agricultural products including maple syrup, apples, cherries, cabbage, dairy products, onions, and potatoes. The state is the largest producer of cabbage in the U.S. The state has about a quarter of its land in farms. The south shore of Lake Ontario provides the right mix of soils and microclimate for many apple, cherry, plum, pear and peach orchards. Apples are also grown in the Hudson Valley and near Lake Champlain. A moderately sized saltwater commercial fishery is located along the Atlantic side of Long Island.

New Jersey ranks second among states in blueberry production, third in cranberries and spinach and fourth in bell peppers, peaches and head lettuce. The state harvests the fourth largest number of acres of asparagus.

Shipping is a key industry in New Jersey due to the state’s strategic geographic location. The port of New York and New Jersey is the busiest port on the east coast. The Port Newark-Elizabeth Marine Terminal was the world’s first container port and today is one of the world’s largest.

Franklin Furnace is a famous mineral mining location for zinc, iron and manganese. Another natural resource that is vital to the economy of New Jersey is forestry. Forests cover 45% or approximately 2.1 million acres of New Jersey’s land area.

New York Fun Facts

  • Lake Placid, New York is the only U.S. city to have hosted the Winter Olympics twice, first in 1932 and again in 1980.
  • With 54,556 square miles, New York is the 27th largest state in the United States. The state of Rhode Island would fit into New York more than 35 times.
  • Adirondack park in Northeast New York has 6 million acres, making it the largest park in the United States. It is larger than Yellowstone, Glacier, Everglades, and Grand Canyon National Parks combined.
  • With 18,000 cattle and calf farms, New York State is the third leading producer of dairy products in the United States.
  • From 1886 to 1924, over 4 million immigrants entered through New York harbor into the United States. About 40% of Americans can trace at least one ancestor to Ellis Island.
  • In 1971, the bloodiest prison rebellion to ever take place in the United States happened at the Attica State Correctional Facility in Attica, New York. A total of 43 inmates and officers lost their lives during the riot.
  • If the state of New York were its own country, its economy would rank 15th in the world, being slightly smaller than the economies of Canada and Spain. New York’s economy ranks 3rd in the U.S. after California and Texas.
  • France gifted the Statue of Liberty to the United States in 1886 as a celebration of 100 years of U.S. independence and continued allegiance between the two countries. The statue was shipped as 350 pieces in 214 crates and took 4 months at its current home on New York’s Ellis Island.
  • The New York Stock Exchange is the largest exchange in the world, with a trading volume of 5.5 million. The second largest is the NASDAQ, which is also located in New York.
  • Chittenango, NY is the home of Wizard of Oz author L. Frank Baum. The town has yellow brick sidewalks that lead up to The Wizard of Oz themed businesses, such as Auntie Em’s, as well as an annual Munchkins parade.
  • New York was the 11th state in the United States and was a part of the original 13 colonies. New York City was the first capital of the nation from 1789 to 1790, and George Washington was inaugurated as the first U.S. president in the city’s federal hall on Wall Street on April 30, 1789.

New Jersey Fun Facts

  • Approving the Constitution on December 18, 1787, New Jersey became the third state to join the union, following Delaware and Pennsylvania.
  • Cape May is the oldest seashore resort city in the United States and was declared a national Historic Landmark City in 1976.
  • Thomas Edison’s laboratory was located in Menlo Park, New Jersey where he invented the light bulb, the phonograph and the motion picture projector.
  • The George Washington Bridge is a double decker suspension bridge spanning the Hudson River between the Washington Heights neighborhood of Manhattan in New York City, and the borough of Fort Lee in New Jersey. In 2018, the Bridge carried over 100 million vehicles, making it the busiest motor vehicle bridge in the world.
  • The state boasts an impressive musical legacy- Bruce Springsteen, Jon Bon Jovi and Frank Sinatra all hail from New Jersey.
  • The state has a spoon museum featuring over 5,400 spoons from every state and almost every country.

We invite you to get in touch with Miles Consulting Group to ensure compliance with the evolving sales tax laws in New York and New Jersey. Whether it’s understanding specific tax implications for SaaS or navigating the complexities of digital goods taxation, our team of experts is here to help. Reach out to us today at info@milesconsultinggroup.com  for personalized assistance with your sales tax compliance needs.

 


The Sales and Use Tax Audit Series- 3rd Blog- The Pre-Audit

This is a picture of a person looking at papers with a magnifying glass and calculator.
An auditor analyzing a company's sales data.

In this article we cover what to do when the Company receives a letter that it has been selected for a sales and use tax audit. We discuss everything that you should and should not do before the audit starts. We call this the Pre-Audit because the auditor’s letter is the first signal to “circle your wagons” and call a professional in asales and use tax, like Miles Consulting Group (“MCG”). In this blog we will discuss what the auditor wants you to do and what your representative will likely recommend you do. If you just received an audit letter then we recommend the following: stop, breathe, don’t talk to the auditor without representation, and call an expert in sales and use tax.

Read more


Unravelling the Impact: How the Wayfair Case Sales Tax Legislation has Shaped the Ecommerce Landscape

In e-commerce, where digital marketplaces transcend geographical boundaries, ongoing sales tax legislation in states across the country has emerged as a crucial factor for the success and sustainability of online businesses. With governments around the globe recognizing the immense economic potential of e-commerce, the introduction of sales tax regulations here in the US has become a pressing reality. In the wake of the Wayfair case, compliance with these legislative measures has now become paramount for e-commerce businesses, as failure to adhere to the evolving tax landscape can result in significant financial consequences and reputational damage.

In this article, we explore the intricate implications of sales tax legislation on e-commerce businesses, shedding light on the challenges they face and the strategies they adopt to ensure compliance in this complex regulatory environment.

Read more